Working at TELUS International AI Inc.
TELUS International (NYSE and TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. Our services support the full lifecycle of our clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Our integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, e-commerce, fintech, healthcare, and travel and hospitality.


Do you have an interest in the progression of technology? Are you interested in participating in a fun project and receiving compensation for your involvement? Our exciting new project aims to improve technology and your participation is highly welcome! 

Project Overview and Expectations
This is a remote task that takes only 15 min to complete and can be done from the comfort of your home. We are aiming to expand the language and secure performance for voice commands (commands for earbuds, such as volume up, volume down, music play, etc)
During the task, participants will hold the device about 30 cm away while recording and read 8 commands 20 times in their natural voice. Participants must avoid shouting, and whispering and preferably record themselves with minimal background noise.

If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! 

Basic Requirements
Full professional proficiency in English and native proficiency in German
Access to any type of Samsung device with audio recording capabilities
Must be at least 18 years of age


TELUS International AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.

Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.



Do you have an interest in the progression of technology? Are you interested in participating in a fun project and receiving compensation for your involvement? Our exciting new project aims to improve technology and your participation is highly welcome!&nbsp; Project Overview and ExpectationsThis is a remote task that takes only 15 min to complete and can be done from the comfort of your home. We are aiming to expand the language and secure performance for voice commands (commands for earbuds, such as volume up, volume down, music play, etc)During the task, participants will hold the device about 30 cm away while recording and read 8 commands 20 times in their natural voice. Participants must avoid shouting, and whispering and preferably record themselves with minimal background noise. If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once!&nbsp; Basic Requirements<ul><li>Full professional proficiency in English and native proficiency in German</li><li>Access to any type of Samsung device with audio recording capabilities</li><li>Must be at least 18 years of age</li></ul> TELUS International AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Equal OpportunityAll qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Audio Data Collection - German Language

Are you ready to take your sales career to the next level? Join our the team and work for an American multinational IT company as a Sales Advisor building strong customer relationships and contribute to the continued success in the industry. On top of all that you can work and live in the mediterranean sun of Greece. Sounds tempting? Then please read on! 

Your responsibilities and impact as an Inside Sales Representative will be:Develop sales in the assigned account
Assist with project management, pricing and follow up calls
consistently meet or exceed revenue targets, cross and/or upsell the portfolio
Providing necessary information
Being proactive and inform customer about new products
Capturing data in the CRM system
Improving customer satisfaction
Closely follow up and create strong relations with B2B clients

Skills, qualifications and interests you need to succeed in this role:A fluent command of the German language and a B2/C1 level of the English language
experience in sales is a plus
Articulate and communicative
Be a real team player and committed to your work
Enthusiastic about intercultural communication and the expat lifestyle
Living in or willing to move to Greece for an international career and life experience
What’s in it for you?A full-time job, 40 hours a week
permanent contract after probation time 
visa sponsorship possible
Competitive salary + benefits + bonus 
health insurance
paid training
Multicultural environment
A company that offers you not just a job, but a full experience abroad!
Training before the project starts
Living in Athens: What to Expect
Birthplace of Western civilization, rich in history, philosophy, and arts
Aegean weather providing year-round Vitamin D
Hospitality, warm greetings, and friendliness
Stunning nature with vibrant shades of greens and blues
Delicious Greek cuisine, lively tavern nights, and joyful Zorba dance!
Your Future Company:
2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Greek hub.


Are you ready to take your sales career to the next level? Join our the team and work for an American multinational IT company as a Sales Advisor building strong customer relationships and contribute to the continued success in the industry. On top of all that you can work and live in the mediterranean sun of Greece. Sounds tempting? Then please read on!&nbsp; <ul><li>Your responsibilities and impact as an Inside Sales Representative will be:Develop sales in the assigned account</li><li>Assist with project management, pricing and follow up calls</li><li>consistently meet or exceed revenue targets, cross and/or upsell the portfolio</li><li>Providing necessary information</li><li>Being proactive and inform customer about new products</li><li>Capturing data in the CRM system</li><li>Improving customer satisfaction</li><li>Closely follow up and create strong relations with B2B clients</li></ul> <ul><li>Skills, qualifications and interests you need to succeed in this role:A fluent command of the German language and a B2/C1 level of the English language</li><li>experience in sales is a plus</li><li>Articulate and communicative</li><li>Be a real team player and committed to your work</li><li>Enthusiastic about intercultural communication and the expat lifestyle</li><li>Living in or willing to move to Greece for an international career and life experience</li><li>What’s in it for you?A full-time job, 40 hours a week</li><li>permanent contract after probation time&nbsp;</li><li>visa sponsorship&nbsp;possible</li><li>Competitive salary + benefits + bonus&nbsp;</li><li>health insurance</li><li>paid training</li><li>Multicultural environment</li><li>A company that offers you not just a job, but a full experience abroad!</li><li>Training before the project starts</li></ul>Living in Athens: What to Expect<ul><li>Birthplace of Western civilization, rich in history, philosophy, and arts</li><li>Aegean weather providing year-round Vitamin D</li><li>Hospitality, warm greetings, and friendliness</li><li>Stunning nature with vibrant shades of greens and blues</li><li>Delicious Greek cuisine, lively tavern nights, and joyful Zorba dance!</li></ul>Your Future Company:2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Greek hub.

Inside Sales Advisor for Technology Company (German Speaker)

Suchst du nach einer Möglichkeit, erste Erfahrungen im Bereich Business Development zu sammeln? Wenn du die Welt hinter Internetkommunikation, Foren und Portalen verstehen möchtest, werde Lead-Generator für eine der bekanntesten Apps in diesem Bereich.
 
Werde Teil des internationalen und dynamischen Teams unseres Kunden in Lissabon und starte deine Karriere im Vertrieb.
 
Deine Aufgaben und dein Einfluss als Lead Generator werden sein:
Cold Calling von Leads aus einer bestimmten Liste potenziell interessierter Kunden
Identifizieren von Leads und Abrufen von Kontaktinformationen online
Planung von Besprechungen für das Verkaufsteam, um die Verhandlungen zu führen und den Lead zu schließen
Verwendung eines CRM-Tools (Salesforce) zur Verfolgung der täglichen Aktivitäten in Bezug auf Prospektion und Opportunity-Management.
 
Fähigkeiten, Qualifikationen und Interessen, die du brauchst, um in dieser Rolle erfolgreich zu sein:
Muttersprachliche Deutschkenntnisse und fließende Englischkenntnisse
Vorzugsweise Erfahrung im Outbound Sales und Business Development
Gute Selbstorganisation und Zeitmanagementfähigkeiten
Ein Teamplayer mit hoher sozialer Kompetenz zu sein
Energiegeladen, innovativ sein und proaktiv und schnell arbeiten
Begeisterung für interkulturelle Kommunikation und den Lebensstil der Expatriates
In Portugal leben oder bereit sein, für eine internationale Karriere und Lebenserfahrung nach Portugal zu ziehen
Im Besitz einer gültigen portugiesischen Arbeitserlaubnis (erforderlich).

Was ist für dich drin?
Vertragsart: Ein befristeter Vertrag, der jedes Jahr verlängert werden kann. Arbeitszeiten: Vollzeit, Mo-Fr, 9 bis 18 Uhr
Ausbildung: Starte deine Karriere mit intensiven Schulungen, die das Unternehmen seinen neuen Mitarbeitern bietet.
Gehaltsbedingungen(*): Es gibt 2 Möglichkeiten:
Inklusive freier Unterkunft (WG, alle Nebenkosten inklusive): 950€ brutto/Monat
Ohne Unterkunft: 1310€ brutto/Monat
Bonus: Leistungsbonus von bis zu 150€ brutto/Monat
(*) Vergütung während der Ausbildungszeit bei Erfolg (10 Tage): 50% Ihres Stundenlohns (niedrigere Steuern).
Relocation-Paket für internationale Bewerber:
Erstattung der anfänglichen Flugkosten nach 9 Monaten
Flughafen Abholung
Jährliches Hin- und Rückflugticket zurück in dein Heimatland (innerhalb der EU)
Hilfe bei Formalitäten, Eröffnung eines Bankkontos usw. bei deiner Ankunft.
Zusätzliche Vorteile:
Private Krankenversicherung nach 6 Monaten Vertragslaufzeit zusätzlich zur Standardversicherung
Kostenloser Portugiesischunterricht, Kochkurse, sportliche Aktivitäten und gesellschaftliche Veranstaltungen, die vom Unternehmen organisiert werden
Wachsende Möglichkeiten, dem Sales/Customer Success-Team beizutreten
Portugiesische Feiertage und 22 Tage bezahlter Urlaub.

Was solltest du vom Leben in Lissabon erwarten?
Ein buntes Stadtbild und eine reiche Kulturgeschichte
Vorteile des Lebens in einer europäischen Hauptstadt mit einem geringen Budget
Köstliche portugiesische Küche und berühmte Café-Kultur
Freundliche Menschen, gute Laune und ein unbeschwertes Stadtleben
Ganzjährig warmes Klima und ein sonniges Strandleben am Atlantik
Eine große englischsprachige lokale Gemeinschaft und ein internationales Umfeld
​
Dein zukünftiges Unternehmen:
In Lissabon findest du ein Unternehmen, das sich um deine berufliche Entwicklung, deine Sprachkenntnisse, deine Unterkunft und deine soziale Integration kümmert. Dein zukünftiger neuer Arbeitgeber ist ein multinationales Unternehmen, das als einer der besten Anbieter von Vertriebs- und Kundendienstlösungen weltweit anerkannt ist. Bist du bereit, dein internationales Team, das Talente aus mehr als 80 Nationen aus aller Welt umfasst, zu bereichern? Denn sie suchen nach dir!

Ist dieses Projekt nicht das Richtige für dich? Schaue dir auch unsere anderen Stellenangebote für deutschsprachige Mitarbeiter in Spanien oder Portugal an, oder sende uns deinen Lebenslauf, um für andere Projekte oder zukünftige Möglichkeiten berücksichtigt zu werden. 


Suchst du nach einer Möglichkeit, erste Erfahrungen im Bereich Business Development zu sammeln? Wenn du die Welt hinter Internetkommunikation, Foren und Portalen verstehen möchtest, werde Lead-Generator für eine der bekanntesten Apps in diesem Bereich.&nbsp;Werde Teil des internationalen und dynamischen Teams unseres Kunden in Lissabon und starte deine Karriere im Vertrieb.&nbsp;Deine Aufgaben und dein Einfluss als Lead Generator werden sein:<ul><li>Cold Calling von Leads aus einer bestimmten Liste potenziell interessierter Kunden</li><li>Identifizieren von Leads und Abrufen von Kontaktinformationen online</li><li>Planung von Besprechungen für das Verkaufsteam, um die Verhandlungen zu führen und den Lead zu schließen</li><li>Verwendung eines CRM-Tools (Salesforce) zur Verfolgung der täglichen Aktivitäten in Bezug auf Prospektion und Opportunity-Management.</li></ul>&nbsp;Fähigkeiten, Qualifikationen und Interessen, die du brauchst, um in dieser Rolle erfolgreich zu sein:<ul><li>Muttersprachliche Deutschkenntnisse und fließende Englischkenntnisse</li><li>Vorzugsweise Erfahrung im Outbound Sales und Business Development</li><li>Gute Selbstorganisation und Zeitmanagementfähigkeiten</li><li>Ein Teamplayer mit hoher sozialer Kompetenz zu sein</li><li>Energiegeladen, innovativ sein und proaktiv und schnell arbeiten</li><li>Begeisterung für interkulturelle Kommunikation und den Lebensstil der Expatriates</li><li>In Portugal leben oder bereit sein, für eine internationale Karriere und Lebenserfahrung nach Portugal zu ziehen</li><li>Im Besitz einer gültigen portugiesischen Arbeitserlaubnis (erforderlich).</li></ul> Was ist für dich drin?<ul><li>Vertragsart: Ein befristeter Vertrag, der jedes Jahr verlängert werden kann. Arbeitszeiten: Vollzeit, Mo-Fr, 9 bis 18 Uhr</li><li>Ausbildung: Starte deine Karriere mit intensiven Schulungen, die das Unternehmen seinen neuen Mitarbeitern bietet.</li><li>Gehaltsbedingungen(*): Es gibt 2 Möglichkeiten:</li><li>Inklusive freier Unterkunft (WG, alle Nebenkosten inklusive): 950€ brutto/Monat</li><li>Ohne Unterkunft: 1310€ brutto/Monat</li><li>Bonus: Leistungsbonus von bis zu 150€ brutto/Monat</li><li>(*) Vergütung während der Ausbildungszeit bei Erfolg (10 Tage): 50% Ihres Stundenlohns (niedrigere Steuern).</li><li>Relocation-Paket für internationale Bewerber:</li><li>Erstattung der anfänglichen Flugkosten nach 9 Monaten</li><li>Flughafen Abholung</li><li>Jährliches Hin- und Rückflugticket zurück in dein Heimatland (innerhalb der EU)</li><li>Hilfe bei Formalitäten, Eröffnung eines Bankkontos usw. bei deiner Ankunft.</li><li>Zusätzliche Vorteile:</li><li>Private Krankenversicherung nach 6 Monaten Vertragslaufzeit zusätzlich zur Standardversicherung</li><li>Kostenloser Portugiesischunterricht, Kochkurse, sportliche Aktivitäten und gesellschaftliche Veranstaltungen, die vom Unternehmen organisiert werden</li><li>Wachsende Möglichkeiten, dem Sales/Customer Success-Team beizutreten</li><li>Portugiesische Feiertage und 22 Tage bezahlter Urlaub.</li></ul> Was solltest du vom Leben in Lissabon erwarten?<ul><li>Ein buntes Stadtbild und eine reiche Kulturgeschichte</li><li>Vorteile des Lebens in einer europäischen Hauptstadt mit einem geringen Budget</li><li>Köstliche portugiesische Küche und berühmte Café-Kultur</li><li>Freundliche Menschen, gute Laune und ein unbeschwertes Stadtleben</li><li>Ganzjährig warmes Klima und ein sonniges Strandleben am Atlantik</li><li>Eine große englischsprachige lokale Gemeinschaft und ein internationales Umfeld</li></ul>​Dein zukünftiges Unternehmen:In Lissabon findest du ein Unternehmen, das sich um deine berufliche Entwicklung, deine Sprachkenntnisse, deine Unterkunft und deine soziale Integration kümmert. Dein zukünftiger neuer Arbeitgeber ist ein multinationales Unternehmen, das als einer der besten Anbieter von Vertriebs- und Kundendienstlösungen weltweit anerkannt ist. Bist du bereit, dein internationales Team, das Talente aus mehr als 80 Nationen aus aller Welt umfasst, zu bereichern? Denn sie suchen nach dir! Ist dieses Projekt nicht das Richtige für dich? Schaue dir auch unsere anderen Stellenangebote für deutschsprachige Mitarbeiter in Spanien oder Portugal an, oder sende uns deinen Lebenslauf, um für andere Projekte oder zukünftige Möglichkeiten berücksichtigt zu werden.&nbsp;

Lead Generator for Communication App (Deutschsprachig)

Experience the power of a game-changing career 
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  
If you’re looking to grow and be inspired, as an IT Service Desk Agent in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. 
Career growth and personal development 
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. 
 
What you will do in this role  
As an IT Service Desk on our team, you will: 
- Provide 1st level support to the client workers
- Handle of IT requests or issues via phone, mail and chat or via self-service portal
- Perform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the client’s ITSM service management system including their categorization and prioritization of IT issues and requests
- Be accessible and provide a first resolution rate by using internal knowledge databases.
- Cooperate with client’s 2nd level service organizations and external service providers
- Provide support to client’s employees in the operation of user systems and peripheral devices 
 
Your qualifications  
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you: 
- Have a proficient or bilingual level of German and advanced English
- Have experience in 1st - or 2nd level IT support, ideally in larger environments, is an advantage
- Have good IT knowledge, especially of Windows 10, Office 365 and MS Teams and in troubleshooting hardware and software
- Have an analytical approach to complex issues
- Have experience in ITSM ticket systems (ideally in ServiceNow)
- Knowledge of processes according to ITIL V4 good to have
- Have high customer and service orientation and high sense of responsibility
- Have a reliable and systematic way of working
- Are willing to learn and develop technical and soft skills and to work shifts
- Have high motivation and willingness to work in a global team 
If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. 
 
What’s in it for you 
In this role, we offer benefits that help you support your unique lifestyle: 
- Full time 39 hours/week permanent contract: Monday to Friday 8:00 to 17:00
- Salary 22 000 euros gross/year + up to 2 400 euros gross/year in bonus
- Great location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs and specialized courses 
 Experience the best version of you! 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  
 
Concentrix is an equal opportunity employer  
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
RRQ24-003265-1-GERMANY


Experience the power of a game-changing career&nbsp;Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;If you’re looking to grow and be inspired, as an&nbsp;IT Service Desk Agent in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;Career growth and personal development&nbsp;We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.&nbsp;&nbsp;What you will do in this role&nbsp;&nbsp;As an&nbsp;IT Service Desk&nbsp;on our team, you will:&nbsp;- Provide 1st level support to the client workers- Handle of IT requests or issues via phone, mail and chat or via self-service portal- Perform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the client’s ITSM service management system including their categorization and prioritization of IT issues and requests- Be accessible and provide a first resolution rate by using internal knowledge databases.- Cooperate with client’s 2nd level service organizations and external service providers- Provide support to client’s employees in the operation of user systems and peripheral devices&nbsp;&nbsp;Your qualifications&nbsp;&nbsp;We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:&nbsp;- Have a proficient or bilingual level of German and advanced English- Have experience in 1st - or 2nd level IT support, ideally in larger environments, is an advantage- Have good IT knowledge, especially of Windows 10, Office 365 and MS Teams and in troubleshooting hardware and software- Have an analytical approach to complex issues- Have experience in ITSM ticket systems (ideally in ServiceNow)- Knowledge of processes according to ITIL V4 good to have- Have high customer and service orientation and high sense of responsibility- Have a reliable and systematic way of working- Are willing to learn and develop technical and soft skills and to work shifts- Have high motivation and willingness to work in a global team&nbsp;If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.&nbsp;&nbsp;What’s in it for you&nbsp;In this role, we offer benefits that help you support your unique lifestyle:&nbsp;- Full time 39 hours/week permanent contract: Monday to Friday 8:00 to 17:00- Salary 22 000 euros gross/year + up to 2 400 euros gross/year in bonus- Great location in Barcelona- Bring-a-friend (referral) bonus opportunities- Full paid training on the company and the project you'll be working on- Career development programs and specialized courses&nbsp;&nbsp;Experience the best version of you!&nbsp;If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”&nbsp;&nbsp;&nbsp;Concentrix is an equal opportunity employer&nbsp;&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.&nbsp;RRQ24-003265-1-GERMANY

Audio Data Collection - German Language

TELUS International AI Inc.

Job description

Other open German speaking jobs

Inside Sales Advisor for Technology Company (German Speaker)

Lead Generator for Communication App (Deutschsprachig)

IT Service Desk (German-speaking) - On-site