TELUS Digital is at the forefront of creating and enhancing the world's data to enable better AI via human intelligence. By providing enriched data through a skilled team of AI specialists and a managed AI Community of over one million crowd contributors, we empower generative AI (GenAI), computer vision, and natural language processing models. Utilizing proprietary AI-assisted, quality-optimized technology, we ensure efficient data collection, accurate labeling, and precise fine-tuning. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.
 
Join our global AI Community of 1 million+ annotators and linguists in helping companies test and improve machine learning models. Our flexible freelance opportunities allow you to work at your own pace and from the comfort of your own home. Join us today and be part of a dynamic and innovative team that is making a difference in the world!


Qualification Path

Requirements:
18+ years of age.
Have access to an Android mobile phone.
Native Croatian speaker.
Located in Croatia.
Fluency in English - To have the ability to understand instructions and communication emails which will be in English.
Stable Internet connection for the duration of the task.
A quiet environment to record the utterances.

Payment:
This is an independent contractor opportunity.
Payment will be processed via our AI Community platform through Hyperwallet.

If you are interested in participating, please complete this application process. Our team will reach out for next steps to the qualified candidates.




Qualification PathRequirements:<ul><li>18+ years of age.</li><li>Have access to an Android mobile phone.</li><li>Native Croatian speaker.</li><li>Located in Croatia.</li><li>Fluency in English - To have the ability to understand instructions and communication emails which will be in English.</li><li>Stable Internet connection for the duration of the task.</li><li>A quiet environment to record the utterances.</li></ul>Payment:<ul><li>This is an independent contractor opportunity.</li><li>Payment will be processed via our AI Community platform through Hyperwallet.</li></ul>If you are interested in participating, please complete this application process. Our team will reach out for next steps to the qualified candidates.

(REMOTE) Audio Data Collection - Croatian (Croatia)

Experience the power of a game-changing career   
Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.   
  
If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in Fashion.   
  
Career growth and personal development   
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.   
  
What you will do in this role   
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.   
  
As a Customer Service Representative on our team, you will:   
- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands 
- Log call details onto call management systems and provide response and resolution within SLA 
- Maintain service and product knowledge and expertise associated with applications specific to individual customers. 
  
Your qualifications   
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.   
  
Concentrix is a great match if you:   
- Are proficient or bilingual in Croatian plus an advanced level English
- Have good disposition to work in a customer service environment 
- Have customer care skills – ability to listen to and understand the customers’ need 
- Can take ownership of, and progress calls to resolution or to escalate call to resolution 
  
It will be a plus if you have: 
- Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus 
  
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.   
  
What’s in it for you   
  
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.   
  
In this role, we offer benefits that help support your unique lifestyle:   
- 39 hours/week temporary contract: Monday to Friday, from 9:00 to 18:00 
- Salary 18.400 euros gross/year + up to 1.200 euros gross /year
- Central officlocation in Barcelona 
- Bring-a-friend (referral) bonus opportunities 
- Full paid training on the company and the project you'll be working on 
- Career development programs and specialized courses 
  
Experience the best version of you!   
  
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.   
  
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”   
  
Concentrix is an equal opportunity employer   
  
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1582742


Experience the power of a game-changing career   Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.   If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in Fashion.   Career growth and personal development   This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.   What you will do in this role   In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.   As a Customer Service Representative on our team, you will:   - Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers. Your qualifications   We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.   Concentrix is a great match if you:   - Are proficient or bilingual in Croatian plus an advanced level English- Have good disposition to work in a customer service environment - Have customer care skills – ability to listen to and understand the customers’ need - Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: - Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.   What’s in it for you   We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.   In this role, we offer benefits that help support your unique lifestyle:   - 39 hours/week temporary contract: Monday to Friday, from 9:00 to 18:00 - Salary 18.400 euros gross/year + up to 1.200 euros gross /year- Central officlocation in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses Experience the best version of you!   At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.   If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”   Concentrix is an equal opportunity employer   We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.R1582742

Customer Service Representative (Croatian - speaking) - Hybrid IN02

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Associate for our Croatian-English Travel Customer Service team in support of Booking.com working on-site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

Eligible applicants must be a resident of and eligible to work in Greece. Relocation assistance is available.

What You’ll be Doing 
Looking to build your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences. 
During a Typical Day, You’ll 
Answer incoming communications from customers 
Conduct research to provide answers for customers to resolve their issues 
Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc. 
Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
Ensure a high level of partner service and a positive partner experience 
What You Bring to the Role 
Fluent in Croatian and English 
High school diploma or equivalent 
6 months or more of customer services experience 
Recognize, apply and explain your product or service knowledge 
Computer savvy 
High speed internet in your quiet home work environment
Greece resident or ability to relocate and gain work authorization expediently to Greece
What You Can Expect 
Knowledgeable, encouraging, supporting and present leadership 
Diverse and community minded organization 
Career-growth and lots of learning opportunities for aspiring minds 
25 days annual leave per year 
Excellent premises during training and when you come to the site for employee engagement activities in Athens city center, Kerameikos metro station 
Relocation assistance available 
Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day 
And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you 
A Bit More About Your Role 
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. 
You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. 
About TTEC 
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. 
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 


Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Associate for our Croatian-English Travel Customer Service team in support of Booking.com working on-site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.Eligible applicants must be a resident of and eligible to work in Greece. Relocation assistance is available.What You’ll be Doing Looking to build your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences. During a Typical Day, You’ll <ul><li>Answer incoming communications from customers </li><li>Conduct research to provide answers for customers to resolve their issues </li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc. </li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes. </li><li>Ensure a high level of partner service and a positive partner experience </li></ul>What You Bring to the Role <ul><li>Fluent in Croatian and English </li><li>High school diploma or equivalent </li><li>6 months or more of customer services experience </li><li>Recognize, apply and explain your product or service knowledge </li><li>Computer savvy </li><li>High speed internet in your quiet home work environment</li><li>Greece resident or ability to relocate and gain work authorization expediently to Greece</li></ul>What You Can Expect <ul><li>Knowledgeable, encouraging, supporting and present leadership </li><li>Diverse and community minded organization </li><li>Career-growth and lots of learning opportunities for aspiring minds </li><li>25 days annual leave per year </li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens city center, Kerameikos metro station </li><li>Relocation assistance available </li><li>Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day </li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you </li></ul>A Bit More About Your Role We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Croatian - Travel Customer Service in support of Booking.com

Jeste li spremni spojiti posao s užitkom? Pridružite nam se u živopisnom Bukureštu, gdje prilike obiluju! Jobs Europe Recruit s oduševljenjem predstavlja raznovrsne uloge od naših poštovanih partnera prilagođene za hrvatske govornike poput vas. Bez obzira sjajite li u korisničkoj podršci, prodaji ili nečemu drugom, imamo nešto uzbudljivo samo za vas!

Zašto Bukurešt?
☀️ Doživite obilje sunca tijekom cijele godine
🏖️ Otkrijte zadivljujuće krajolike i bogatu kulturnu scenu
🍽️ Prepustite se ukusnoj kuhinji i živahnom noćnom životu
Što nudimo:
📦 Kompletni paket za preseljenje za savršeno prilagođavanje
💼 Raznovrsne uloge s mogućnošću napredovanja
🌟 Izvrsna ravnoteža između posla i privatnog života u gostoljubivom okruženju

Zahtjevi:
🗣 Tečno znanje hrvatskog jezika
🎯 Iskustvo u korisničkoj podršci, prodaji ili srodnim područjima
Ne propustite ovu nevjerojatnu priliku za pokretanje svoje karijerne avanture u Rumunjskoj! Prijavite se odmah i neka vaše putovanje počne! 🚀🌴

Pridružite se uzbuđenju u Bukureštu! Prijavite se danas! 🇷🇴🎉


Jeste li spremni spojiti posao s užitkom? Pridružite nam se u živopisnom Bukureštu, gdje prilike obiluju! Jobs Europe Recruit s oduševljenjem predstavlja raznovrsne uloge od naših poštovanih partnera prilagođene za hrvatske govornike poput vas. Bez obzira sjajite li u korisničkoj podršci, prodaji ili nečemu drugom, imamo nešto uzbudljivo samo za vas!Zašto Bukurešt?☀️ Doživite obilje sunca tijekom cijele godine🏖️ Otkrijte zadivljujuće krajolike i bogatu kulturnu scenu🍽️ Prepustite se ukusnoj kuhinji i živahnom noćnom životuŠto nudimo:📦 Kompletni paket za preseljenje za savršeno prilagođavanje💼 Raznovrsne uloge s mogućnošću napredovanja🌟 Izvrsna ravnoteža između posla i privatnog života u gostoljubivom okruženjuZahtjevi:🗣 Tečno znanje hrvatskog jezika🎯 Iskustvo u korisničkoj podršci, prodaji ili srodnim područjimaNe propustite ovu nevjerojatnu priliku za pokretanje svoje karijerne avanture u Rumunjskoj! Prijavite se odmah i neka vaše putovanje počne! 🚀🌴Pridružite se uzbuđenju u Bukureštu! Prijavite se danas! 🇷🇴🎉

(REMOTE) Audio Data Collection - Croatian (Croatia)

TELUS Digital AI Inc.

Job description

Other open Croatian speaking jobs

Customer Service Representative (Croatian - speaking) - Hybrid IN02

Croatian - Travel Customer Service in support of Booking.com

Predstavnik za poslovne korisnike (mž) - Bukurest Rumunjska