Working at TELUS International AI Inc.
TELUS International (NYSE and TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. Our services support the full lifecycle of our clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Our integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, e-commerce, fintech, healthcare, and travel and hospitality.


In this job you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. 

Another aspect of this opportunity will involve reviewing the language used in advertisements by examining grammar, tone and cultural relevance. Through this work you will be making a valuable contribution to the quality of online advertisements.

Requirements
You must be living in Albania for the last 3 consecutive years
You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Albania
Full professional proficiency in English and Italian language
Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense
Experience in use of web browsers to navigate and interact with a variety of content
Access to and use of an Android (version 4.1 or higher) or IOS Smartphone (version 8 or higher) to complete tasks
A Barcode Scanner application must be installed on your smartphone to complete certain tasks
Active daily user of Gmail and other forms of Social Media


To apply, please click the link below to create your TELUS profile:
https://www.telusinternational.ai/cmp/contributor/jobs/available/111095?utm_source=jobs+europe&utm_medium=ads&utm_campaign=shtloja_jobseurope_111095


Reminder
Please make sure that your device location is set up properly when creating an account on our website so we can validate your country of residence. In case you have a VPN turned on, please turn it off and refresh the page just so we can validate your IP & render a personalized experience.




In this job you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of this opportunity will involve reviewing the language used in advertisements by examining grammar, tone and cultural relevance. Through this work you will be making a valuable contribution to the quality of online advertisements.Requirements<ul><li>You must be living in Albania for the last 3 consecutive years</li><li>You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Albania</li><li>Full professional proficiency in English and Italian language</li><li>Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense</li><li>Experience in use of web browsers to navigate and interact with a variety of content</li><li>Access to and use of an Android (version 4.1 or higher) or IOS Smartphone (version 8 or higher) to complete tasks</li><li>A Barcode Scanner application must be installed on your smartphone to complete certain tasks</li><li>Active daily user of Gmail and other forms of Social Media</li></ul>To apply, please click the link below to create your TELUS profile:<a href="https://www.telusinternational.ai/cmp/contributor/jobs/available/111095?utm_source=jobs+europe&amp;utm_medium=ads&amp;utm_campaign=shtloja_jobseurope_111095" rel="noopener noreferrer" target="_blank">https://www.telusinternational.ai/cmp/contributor/jobs/available/111095?utm_source=jobs+europe&amp;utm_medium=ads&amp;utm_campaign=shtloja_jobseurope_111095</a>ReminderPlease make sure that your device location is set up properly when creating an account on our website so we can validate your country of residence. In case you have a VPN turned on, please turn it off and refresh the page just so we can validate your IP &amp; render a personalized experience.

(REMOTE) Albania - Personalized Internet Ads Assessor - Italian speakers

Experience the power of a game - changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. 
Career growth and personal development 
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. 
What you will do in this role 
As a Customer Representative on our team, you will: 
- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands. 
- Log call details onto call management systems and provide response and resolution within SLA. 
- Maintain service and product knowledge and expertise associated with applications specific to individual customers. 
- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project. 
- Understand and comply with administrative duties 
Your qualifications  
Concentrix is a great match if you: 
- Are proficient or bilingual in Italian with an advanced level of Spanish
- Have customer care skills – ability to listen to and understand the customers’ need 
- Can take ownership of, and progress calls to resolution or to escalate call to resolution 
- Have excellent communication skills and adaptability 
- Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus 
If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. 
What’s in it for you 
In this role, we offer benefits that help you support your unique lifestyle: 
- Part-time 30 hours/week temporary contract: Monday to Friday, from 15.00 to 21.00 
- Salary 14,200 euros gross/year + up to 1,060 euros gross/year in bonus 
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities 
- Full paid training on the company and the project you'll be working on 
- Career development programs, specialized courses, and language classes  
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1542395


Experience the power of a game - changing careerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As a Customer Representative on our team, you will: - Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands. - Log call details onto call management systems and provide response and resolution within SLA. - Maintain service and product knowledge and expertise associated with applications specific to individual customers. - Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project. - Understand and comply with administrative duties Your qualifications  Concentrix is a great match if you: - Are proficient or bilingual in Italian with an advanced level of Spanish- Have customer care skills – ability to listen to and understand the customers’ need - Can take ownership of, and progress calls to resolution or to escalate call to resolution - Have excellent communication skills and adaptability - Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: - Part-time 30 hours/week temporary contract: Monday to Friday, from 15.00 to 21.00 - Salary 14,200 euros gross/year + up to 1,060 euros gross/year in bonus - Central location in Barcelona- Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses, and language classes  Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1542395

Customer Representative (Italian-speaking) - On-site Part-time - MA02

Ever thought about living and working in a sunny paradise? How about working for one of the most famous and widely-used social media platforms in the world? We have the perfect opportunity waiting for you in Athens, Greece. Imagine excelling in your career by learning from the best in the field while soaking up the Mediterranean sun. Keep reading for more details on this exciting adventure!
✨ Click here for more information or read more about this vacancy down below 👇

The perfect opportunity to get into the realm of social media  
Join the friendly international team for one of the most renowned social media platforms worldwide. This role offers a fantastic opportunity for you to break into the social media industry and learn from the best in the field. 
As a Content Moderator, you’ll be responsible for reviewing and filtering Italian-language content to maintain a safe and inspiring environment on the platform. Collaborating with your colleagues, you’ll address and take action on any inappropriate content and promote a positive atmosphere, ensuring social media remains an enjoyable space!

No experience? No problem! 
Before you start, you’ll undergo a fully paid training of 5 working days, where you’ll learn everything about your tasks. This comprehensive training will equip you with the confidence and skills to excel in your newfound career!

What do you get?
A gross monthly salary of €1045. As per Greek legislation, there are 14 salaries per year.
On top of your salary, you have the opportunity to earn a performance bonus of up to €104.50.
A paid flight ticket to Athens.
On arrival, you will get a free temporary stay of two weeks in a hotel.
You will get help with finding permanent accommodation in Athens.
You will get paid training and coaching for your professional development.
Help with administrative tasks such as banking, health insurance and taxes.
Make the most of your free time: become a real Greek and learn all the ins and outs of the Greek language during a free language course. Or maybe you’d rather feel like a real explorer by taking part in excursions! Would you rather be more active? Then you can participate in sport events.

What is required?
Fluent knowledge of the Italian language (spoken and written).
Strong written and spoken English skills.
Good computer skills.
Flexibility (as you will work in shifts).
Minimum age of 18 years.
Availability for at least 12 months.

Curious? Click here for more information, or sign up and expect a call from us within one business day. We will tell you more about Athens, the position, and your relocation. Talk to you soon? 😃

PS Don't feel like flying solo? Bring a friend and earn €1,000! Click here for more info!


Ever thought about living and working in a sunny paradise? How about working for one of the most famous and widely-used social media platforms in the world? We have the perfect opportunity waiting for you in Athens, Greece. Imagine excelling in your career by learning from the best in the field while soaking up the Mediterranean sun. Keep reading for more details on this exciting adventure!✨ Click <a href="https://workingadventures.com/it/job/become-an-italian-speaking-content-moderator-in-the-heart-of-greece-athens/?utm_source=JobsEurope" rel="noopener noreferrer" target="_blank">here</a> for more information or read more about this vacancy down below 👇<h3>The perfect opportunity to get into the realm of social media  </h3>Join the friendly international team for one of the most renowned social media platforms worldwide. This role offers a fantastic opportunity for you to break into the social media industry and learn from the best in the field. As a Content Moderator, you’ll be responsible for reviewing and filtering Italian-language content to maintain a safe and inspiring environment on the platform. Collaborating with your colleagues, you’ll address and take action on any inappropriate content and promote a positive atmosphere, ensuring social media remains an enjoyable space!<h3>No experience? No problem! </h3>Before you start, you’ll undergo a fully paid training of 5 working days, where you’ll learn everything about your tasks. This comprehensive training will equip you with the confidence and skills to excel in your newfound career!<h3>What do you get?</h3><ul><li>A gross monthly salary of €1045. As per Greek legislation, there are 14 salaries per year.</li><li>On top of your salary, you have the opportunity to earn a performance bonus of up to €104.50.</li><li>A paid flight ticket to Athens.</li><li>On arrival, you will get a free temporary stay of two weeks in a hotel.</li><li>You will get help with finding permanent accommodation in Athens.</li><li>You will get paid training and coaching for your professional development.</li><li>Help with administrative tasks such as banking, health insurance and taxes.</li><li>Make the most of your free time: become a real Greek and learn all the ins and outs of the Greek language during a free language course. Or maybe you’d rather feel like a real explorer by taking part in excursions! Would you rather be more active? Then you can participate in sport events.</li></ul><h3>What is required?</h3><ul><li>Fluent knowledge of the Italian language (spoken and written).</li><li>Strong written and spoken English skills.</li><li>Good computer skills.</li><li>Flexibility (as you will work in shifts).</li><li>Minimum age of 18 years.</li><li>Availability for at least 12 months.</li></ul>Curious? Click <a href="https://workingadventures.com/it/job/become-an-italian-speaking-content-moderator-in-the-heart-of-greece-athens/?utm_source=JobsEurope" rel="noopener noreferrer" target="_blank">here</a> for more information, or <a href="https://workingadventures.com/it/candidati-ora/?id=rec2miFtxZqEoll4J&amp;utm_source=JobsEurope" rel="noopener noreferrer" target="_blank">sign up</a> and expect a call from us within one business day. We will tell you more about Athens, the position, and your relocation. Talk to you soon? 😃PS Don't feel like flying solo? Bring a friend and earn €1,000! <a href="https://workingadventures.com/it/presentaci-un-amico/?utm_source=JobsEurope" rel="noopener noreferrer" target="_blank">Click here</a> for more info!

🇬🇷 Italian-speaking Content Moderator in Greece

Are you ready for an exciting new challenge abroad? Have you ever dreamed of a career in customer service? Here’s your chance to do both—in the stunning city of Porto! Join a fast-growing company, build your professional skills, and experience the charm of Porto’s rich culture, scenic river views, and sunny coastal lifestyle—all in one incredible opportunity!
✨ Click here for more information or read more about this vacancy down below 👇

Build your dream life in Porto
Imagine waking up to the gentle sound of the Douro River, with the historic Ribeira district coming to life as the sun rises over the terracotta rooftops of Porto. Your commute takes you through narrow, winding streets adorned with colourful azulejos, past charming cafés, and the majestic Dom Luís I Bridge. As you walk through this picturesque city, the air is filled with the aroma of freshly baked Pão de Ló and Francesinha, reminding you of Porto’s rich culinary heritage.
At the office, you’ll be working as part of a global outsourcing company with over 223,000 employees and a presence in 76 countries. You’ll represent top-tier brands such as Google, Mercedes, Netflix, Pinterest, and more, offering customer service in a vibrant and multicultural environment. With Porto as your backdrop, this is more than just a job—it’s an opportunity to be part of something bigger.
Customer Service Representative
As a Customer Service Agent, your role will be to assist customers through email, social media, and phone, helping them solve their queries with the confidence gained from thorough training. You’ll ensure every interaction leaves the customer feeling satisfied and supported. During your first interview, we’ll walk you through the variety of projects and positions available, ensuring you find the perfect fit for your skills and interests.
While your daily activities will mostly be conducted in Italian, you’ll work in a dynamic, international office where English is the language of choice for connecting with colleagues. This setting will give you the perfect chance to develop your language skills while thriving in your professional life. Start your adventure in Porto, where your career dreams can flourish amidst the beauty and culture of one of Portugal’s most enchanting city.
What happens once you get the job
Moving to Porto is made easy with a seamless transition process. Your flight to Portugal will be reimbursed, and you’ll receive a warm welcome upon arrival at Porto’s airport. Your new colleagues will ensure you feel at home from the start, helping you settle into your new apartment and providing assistance with personal administration like health insurance, banking, and taxes. You’ll even have the chance to take a free Portuguese language course, which is sure to help you get by in day-to-day life, as well as impress your friends when they come to visit!
What do you get?
A gross monthly salary between €1,040.68 (including accommodation) and €1,240.67 (without accommodation).
You can use a shared apartment with colleagues for free. You will have your own room and share common areas such as the kitchen. Gas, water, electricity and internet are also included.
Your training (2-4 weeks, depending on the project) is paid: you will receive €92.80 per week.
You will receive an annual return flight to your home country which will be reimbursed to you.
Your flight ticket, documents, health insurance and accommodation are paid and arranged for you.
Interesting career opportunities.
Free Portuguese course, kite surfing lessons, cooking lessons and much more on offer!
A welcoming corporate environment with fun activities including Friday movie nights, company dinners and more!
An unforgettable life experience that you will carry with you for the rest of your life

Curious? Click here for more information, or sign up and expect a call from us within one business day. We will tell you more about Athens, the position, and your relocation. Talk to you soon? 😃

PS Don't feel like flying solo? Bring a friend and earn €1,000! Click here for more info!


Are you ready for an exciting new challenge abroad? Have you ever dreamed of a career in customer service? Here’s your chance to do both—in the stunning city of Porto! Join a fast-growing company, build your professional skills, and experience the charm of Porto’s rich culture, scenic river views, and sunny coastal lifestyle—all in one incredible opportunity!✨ Click <a href="https://workingadventures.com/it/job/start-your-next-adventure-in-sunny-porto-as-an-italian-speaking-customer-support-agent/?utm_source=JobsEurope" rel="noopener noreferrer" target="_blank">here</a> for more information or read more about this vacancy down below 👇<h3>Build your dream life in Porto</h3>Imagine waking up to the gentle sound of the Douro River, with the historic Ribeira district coming to life as the sun rises over the terracotta rooftops of Porto. Your commute takes you through narrow, winding streets adorned with colourful azulejos, past charming cafés, and the majestic Dom Luís I Bridge. As you walk through this picturesque city, the air is filled with the aroma of freshly baked Pão de Ló and Francesinha, reminding you of Porto’s rich culinary heritage.At the office, you’ll be working as part of a global outsourcing company with over 223,000 employees and a presence in 76 countries. You’ll represent top-tier brands such as Google, Mercedes, Netflix, Pinterest, and more, offering customer service in a vibrant and multicultural environment. With Porto as your backdrop, this is more than just a job—it’s an opportunity to be part of something bigger.<h3>Customer Service Representative</h3>As a Customer Service Agent, your role will be to assist customers through email, social media, and phone, helping them solve their queries with the confidence gained from thorough training. You’ll ensure every interaction leaves the customer feeling satisfied and supported. During your first interview, we’ll walk you through the variety of projects and positions available, ensuring you find the perfect fit for your skills and interests.While your daily activities will mostly be conducted in Italian, you’ll work in a dynamic, international office where English is the language of choice for connecting with colleagues. This setting will give you the perfect chance to develop your language skills while thriving in your professional life. Start your adventure in Porto, where your career dreams can flourish amidst the beauty and culture of one of Portugal’s most enchanting city.<h3>What happens once you get the job</h3>Moving to Porto is made easy with a seamless transition process. Your flight to Portugal will be reimbursed, and you’ll receive a warm welcome upon arrival at Porto’s airport. Your new colleagues will ensure you feel at home from the start, helping you settle into your new apartment and providing assistance with personal administration like health insurance, banking, and taxes. You’ll even have the chance to take a free Portuguese language course, which is sure to help you get by in day-to-day life, as well as impress your friends when they come to visit!<h3>What do you get?</h3><ul><li>A gross monthly salary between €1,040.68 (including accommodation) and €1,240.67 (without accommodation).</li><li>You can use a shared apartment with colleagues for free. You will have your own room and share common areas such as the kitchen. Gas, water, electricity and internet are also included.</li><li>Your training (2-4 weeks, depending on the project) is paid: you will receive €92.80 per week.</li><li>You will receive an annual return flight to your home country which will be reimbursed to you.</li><li>Your flight ticket, documents, health insurance and accommodation are paid and arranged for you.</li><li>Interesting career opportunities.</li><li>Free Portuguese course, kite surfing lessons, cooking lessons and much more on offer!</li><li>A welcoming corporate environment with fun activities including Friday movie nights, company dinners and more!</li><li>An unforgettable life experience that you will carry with you for the rest of your life</li></ul>Curious? Click <a href="https://workingadventures.com/it/job/start-your-next-adventure-in-sunny-porto-as-an-italian-speaking-customer-support-agent/?utm_source=JobsEurope" rel="noopener noreferrer" target="_blank">here</a> for more information, or <a href="https://workingadventures.com/it/candidati-ora/?id=recEH76WMlHWwsNca&amp;utm_source=JobsEurope" rel="noopener noreferrer" target="_blank">sign up</a> and expect a call from us within one business day. We will tell you more about Athens, the position, and your relocation. Talk to you soon? 😃PS Don't feel like flying solo? Bring a friend and earn €1,000! <a href="https://workingadventures.com/it/presentaci-un-amico/?utm_source=JobsEurope" rel="noopener noreferrer" target="_blank">Click here</a> for more info!

(REMOTE) Albania - Personalized Internet Ads Assessor - Italian speakers

TELUS International AI Inc.

Job description

Other open Italian speaking jobs

Customer Representative (Italian-speaking) - On-site Part-time - MA02

🇬🇷 Italian-speaking Content Moderator in Greece

Italian Customer Support Agents needed in Porto - Incl. Relocation package