Working at TELUS International AI Inc.
TELUS International (NYSE and TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. Our services support the full lifecycle of our clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Our integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, e-commerce, fintech, healthcare, and travel and hospitality.


Why US
About TELUS International AI
We help companies test and improve machine learning models via our global AI Community of 1 million+ annotators and linguists. Our proprietary AI training platform handles all data types (text, images, audio, video, and geo) across 500+ languages and dialects. Our AI Data Solutions vastly enhance AI systems across a range of applications from advanced smart products to better search results, to expanded speech recognition, to more human-like bot interactions and so much more.
Learn more at https://www.telusinternational.com/solutions/ai-data-solutions 
Job description
TELUS International seeks participants for a user study project in Antibes, France.
Task Description: Participants will perform specific tasks, with and without the intention to charge the EV cars. This is an outdoor activity and moderator will be on side to provide guidline.
Task Duration: 30 minutes

This is an independent contractor opportunity and collaboration will be done on a freelance basis. Participants registering with us might be approached at different times depending on the project selection criteria.
Any questions may be directed to datasourcing@telusinternational.ai
Requirements
Working proficiency in French
Residency in Antibes, France: and surrounding areas is ideal as this task is performed on site
Participants are encouraged to wear, hats, sunglasses, scarves, jackets, masks etc.
Minimum age: 18 years




Why USAbout TELUS International AIWe help companies test and improve machine learning models via our global AI Community of 1 million+ annotators and linguists. Our proprietary AI training platform handles all data types (text, images, audio, video, and geo) across 500+ languages and dialects. Our AI Data Solutions vastly enhance AI systems across a range of applications from advanced smart products to better search results, to expanded speech recognition, to more human-like bot interactions and so much more.Learn more at <a href="https://www.telusinternational.com/solutions/ai-data-solutions" rel="noopener noreferrer" target="_blank">https://www.telusinternational.com/solutions/ai-data-solutions</a> Job descriptionTELUS International seeks participants for a user study project in Antibes, France.Task Description: Participants will perform specific tasks, with and without the intention to charge the EV cars. This is an outdoor activity and moderator will be on side to provide guidline.Task Duration: 30 minutesThis is an independent contractor opportunity and collaboration will be done on a freelance basis. Participants registering with us might be approached at different times depending on the project selection criteria.Any questions may be directed to datasourcing@telusinternational.aiRequirements<ul><li>Working proficiency in French</li><li>Residency in Antibes, France: and surrounding areas is ideal as this task is performed on site</li><li>Participants are encouraged to wear, hats, sunglasses, scarves, jackets, masks etc.</li><li>Minimum age: 18 years</li></ul>

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About Teleperformance Portugal
Teleperformance Portugal counts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

Are you looking for your next career move working in the music area? Teleperformance is recruiting a Customer Service Representative for Spotify with French!

What is waiting for you:

Work location: Porto – one of the best and sunniest places to live in Europe;
Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Ongoing certification and training opportunities;
Refer a Friend Program with attractive incentives;
Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

What you’ll be doing at Teleperformance Portugal

As a French-speaker Customer Service Representative for Spotify you will:
Provide first level support to unmanaged advertisers placing ads via Ad Studio,customer contact via voice, e-mail and chat;
Manage all queries, requests and feedback received via chat to ensure a timely resolution and an overall positive client experience;
Identify sales opportunities that can either be passed onto our sales;
Leverage internal systems to log issues and escalate technical queries to our internal support teams;
Identify fraudulent activity and take action to mitigate risk;
Assist with general billing queries and process refunds for eligible advertisers.

There will be big smiles if you

Fluent level of French and a B2-level in English;
Good communication skills and ability to provide world class service to new and returning customers;
Strong web-based navigation skills;
Flexible and quick learner, able to adapt continuously;
Experience with Salesforce case management is a plus.

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.


About Teleperformance PortugalTeleperformance Portugal counts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!Are you looking for your next career move working in the music area? Teleperformance is recruiting a Customer Service Representative for Spotify with French!What is waiting for you:<ul><li>Work location: Porto – one of the best and sunniest places to live in Europe;</li><li>Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);</li><li>One flight per year to your home country (within Europe);</li><li>Health insurance from day one in the company;</li><li>Ongoing certification and training opportunities;</li><li>Refer a Friend Program with attractive incentives;</li><li>Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.</li></ul>What you’ll be doing at Teleperformance PortugalAs a French-speaker Customer Service Representative for Spotify you will:<ul><li>Provide first level support to unmanaged advertisers placing ads via Ad Studio,customer contact via voice, e-mail and chat;</li><li>Manage all queries, requests and feedback received via chat to ensure a timely resolution and an overall positive client experience;</li><li>Identify sales opportunities that can either be passed onto our sales;</li><li>Leverage internal systems to log issues and escalate technical queries to our internal support teams;</li><li>Identify fraudulent activity and take action to mitigate risk;</li><li>Assist with general billing queries and process refunds for eligible advertisers.</li></ul>There will be big smiles if you<ul><li>Fluent level of French and a B2-level in English;</li><li>Good communication skills and ability to provide world class service to new and returning customers;</li><li>Strong web-based navigation skills;</li><li>Flexible and quick learner, able to adapt continuously;</li><li>Experience with Salesforce case management is a plus.</li></ul>Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.

Customer Service Representative for Spotify - French speaker in Porto

Experience the power of a game-changing career 
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech. 
Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 
What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 
As a Customer Service Sales Representative on our team, you will: 
- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests 
- Fast and effective reply to inbound queries 
- Make outbound calls when necessary to solve issues with customers and different internal business units 
- Create quote and follow up with cross selling / up selling and a proactive and service attitude 
- Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained 
- Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach. 
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 
Concentrix is a great match if you: 
- Are bilingual or proficient in French and fluent in English 
- Have minimum of 1 year relevant experience 
- Have strong communication skills 
- Knowledge of sales techniques (up-/cross-selling, objection handling, etc) 
- Are customer driven and motivation to work in sales 
- Are achievement and target oriented 
- Have IT knowledge and technical understanding 
- Have strong personal interest & curiosity in IT products and applications 
- Have Real capability to listen to customers 
- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs 
- Have Exceptional customer facing and customer care skills 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. 
What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 
In this role, we offer benefits that help support your unique lifestyle: 
- Full time 39 hours/week permanent contract: 9:00 to 18:00
- Base salary 19 000 euros per annum + up to 2 000 euros in bonus per annum
- Great office location in Barcelona
- Friends hunting (referral) bonus 
- Full paid training about the company and the project you will be working on 
- Career development program and specialized courses 
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1551936


Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Sales Representative on our team, you will: - Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests - Fast and effective reply to inbound queries - Make outbound calls when necessary to solve issues with customers and different internal business units - Create quote and follow up with cross selling / up selling and a proactive and service attitude - Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained - Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM &amp; Order Status Suite with a high quality, efficient and customer centric approach. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are bilingual or proficient in French and fluent in English - Have minimum of 1 year relevant experience - Have strong communication skills - Knowledge of sales techniques (up-/cross-selling, objection handling, etc) - Are customer driven and motivation to work in sales - Are achievement and target oriented - Have IT knowledge and technical understanding - Have strong personal interest &amp; curiosity in IT products and applications - Have Real capability to listen to customers - Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs - Have Exceptional customer facing and customer care skills Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full time 39 hours/week permanent contract: 9:00 to 18:00- Base salary 19 000 euros per annum + up to 2 000 euros in bonus per annum- Great office location in Barcelona- Friends hunting (referral) bonus - Full paid training about the company and the project you will be working on - Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1551936

Customer Service Sales Representative (French-Speaking) - On-site HS03

Experience the power of a game-changing career 
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona  (On Site), you will be part of our team of game-changers who are powering the brands of the future in tech. 
Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 
What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 
As a Customer Service Sales Representative on our team, you will:
 
- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests 
- Fast and effective reply to inbound queries 
- Make outbound calls when necessary to solve issues with customers and different internal business units 
- Create quote and follow up with cross selling / up selling and a proactive and service attitude 
- Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained 
- Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach. 
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 
Concentrix is a great match if you: 
- Are bilingual or proficient in French and fluent in English 
- Have minimum of 1 year relevant experience 
- Have strong communication skills 
- Knowledge of sales techniques (up-/cross-selling, objection handling, etc) 
- Are customer driven and motivation to work in sales 
- Are achievement and target oriented 
- Have IT knowledge and technical understanding 
- Have strong personal interest & curiosity in IT products and applications 
- Have Real capability to listen to customers 
- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs 
- Have Exceptional customer facing and customer care skills 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. 
What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 
In this role, we offer benefits that help support your unique lifestyle: 
- Full time 39 hours/week permanent contract: 8 to 18 hs Mon to Fri 
- Salary 19.000 euros gross/year + up to 2.000 euros gross/year in bonus 
- Great office location in Barcelona 
- Friends hunting (referral) bonus 
- Full paid training about the company and the project you will be working on 
- Career development program and specialized courses 
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1552522


Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona  (On Site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Sales Representative on our team, you will:- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests - Fast and effective reply to inbound queries - Make outbound calls when necessary to solve issues with customers and different internal business units - Create quote and follow up with cross selling / up selling and a proactive and service attitude - Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained - Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM &amp; Order Status Suite with a high quality, efficient and customer centric approach. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are bilingual or proficient in French and fluent in English - Have minimum of 1 year relevant experience - Have strong communication skills - Knowledge of sales techniques (up-/cross-selling, objection handling, etc) - Are customer driven and motivation to work in sales - Are achievement and target oriented - Have IT knowledge and technical understanding - Have strong personal interest &amp; curiosity in IT products and applications - Have Real capability to listen to customers - Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs - Have Exceptional customer facing and customer care skills Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full time 39 hours/week permanent contract: 8 to 18 hs Mon to Fri - Salary 19.000 euros gross/year + up to 2.000 euros gross/year in bonus - Great office location in Barcelona - Friends hunting (referral) bonus - Full paid training about the company and the project you will be working on - Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1552522

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TELUS International AI Inc.

Job description

Other open French speaking jobs

Customer Service Representative for Spotify - French speaker in Porto

Customer Service Sales Representative (French-Speaking) - On-site HS03

Customer Service Sales Representative (French) On Site - High Tech HS03