🤝 Turkish-speaking customer service agent wanted for social media platforms

Are you looking for a new adventure in the bustling capital of Portugal? We have good news for you: your search ends here! Embark on an exciting career with one of the top-tier social media platforms. Your every expectation will not only be met, but surpassed! 🤩

Vacancy

About your new mission in the realm of social media 

Hey there, social media geek! Ready to dive into the dynamic world of one of the most popular social media platforms? Of course, you are!

Your official title is “Advertisers Support Specialist” and you will be working for a leading Social Media platform. Your goal is simple: assist advertisers in achieving success! Advertisers and agencies reach out to you for assistance after making sales or encountering issues. You insure they have a positive experience with their social media ads by addressing technical issues, reporting bugs, guiding users, and assisting them in utilizing the platform’s tools and features. So, get ready to mingle with influencers, content creators and small and medium-sized businesses!

Here’s a further sneak peek into your daily adventures:

• Managing subscriptions, handling accounts, and troubleshooting technical issues with finesse.
• Answering questions from new and existing customers via telephone, email, and live chat.
• Calling customers back and reaching out to customers who have previously contacted customer service through other channels.
• Using the constantly available knowledge base for finding solutions. 

You’re not just joining a company; you’re stepping into a realm of mind-blowing expertise. Here, every challenge becomes an opportunity to learn and grow, surrounded by the best minds in the business. Ready to take the next step in your career and personal skills? Apply now!

No stress; easy landing in Lisbon

The company’s got your back every step of the way! After touching down in Lisbon (your flight to Lisbon will be refunded.), your new colleagues will be there to greet you at the airport and whisk you away to your new abode. Picture this: a cozy room in a shared flat nestled in a welcoming neighborhood near the beach. Yummm! 

But wait, there’s more! Your new team is more than just coworkers—they’re your go-to support system. Need help with administrative tasks like taxes or insurance? They’ve got you covered. They understand the excitement and challenges of getting used to a new environment, and they’re here to support you whenever. Welcome to your new journey in Lisbon!

Destination

Lisbon’s lifestyle in a nutshell

Still on the fence about Lisbon? Well, get ready to swap your doubts for some sunshine! From kickstarting your day with a dose of morning espresso shots, to unwinding with after-work beach strolls. Lisbon effortlessly blends the best of both worlds – work hard, play harder! Here, it’s all about the azure blues of the Atlantic Ocean, where your weekends are filled with fun getaways, thrilling surf breaks along the coast, linking up with friends, and delicious Portuguese delicacies. Sounds amazing, right? Apply now and come experience the Portuguese lifestyle yourself! 

What do you get?

• Plane ticket costs refunded to you after 9 months
• Option of shared accommodation in a company apartment
• Two salary options (with or without accommodation): Gross monthly salary of €1,069 with accommodation included or Gross monthly salary of €1,360 with accommodation included
• Airport pickup and drop off at your accommodation
• Help with your administration like setting up a bank account, health insurance and filing your taxes
• You receive training and ongoing coaching
• Free Portuguese courses, kitesurfing lessons, cooking class etc
• Great working atmosphere with many get-togethers like film evenings, company dinners and much more

What is required?

• Fluent in Turkish (spoken and written)
• Proficiency in English at an intermediate level, both in writing and speaking
• You are very flexible as you'll be working in shifts
• You are older than 18 years of age
• You are ready to live and work in Lisbon for about 12 months
• You must possess an EU passport or a valid residence/work permit for Portugal

Does this sound like something for you? Apply now, we will be happy to tell you more about the destination, the job, and your relocation! ✈️