Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?

Then this job in sunny and vibrant Barcelona might be for you! 

Your responsibilities and impact working as a Technical Customer Service Specialist will be:
Supporting customers with inquiries related to telecom services, focusing on technical questions
Maintaining and updating the customers' accounts
Dealing with sensible data
Ensuring high-quality service and customers' satisfaction

What's in it for you?
Type of contract: Indefinido
Fulltime, Mon-Fr, from 09:00 - 17:30 (in the future weekends and evenings possible)
Training: 3 months
Equipment provided
Growing opportunities within the company
Events with the team
Free Spanish lessons
Meal allowances possible
Constant training
International environment
Support from the company regarding NIE and SSN

Skills, qualifications and interests you need to succeed in this role:
A native level of Dutch and a good level of English 
Having interest in technical support and troubleshooting
Being an attentive listener, comfortable and skilful at communicating with people
Being energetic, innovative and working proactively at a fast pace
Being able to handle sensitive data reliably

Your Future Company:

This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.

Living in Barcelona: What to Expect
The unique experience of an international and diverse culture
A beautiful beach city surrounded by both coastal towns and mountains
Delightful gastronomic experiences of Spanish, Catalan and World cuisines
Quite a dynamic and active urban life where it is difficult to get bored
Sunny days, Mediterranean weather and a relaxed lifestyle
An attractive startup and innovation hub with exciting opportunities

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.


<p>Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?</p><p>Then this job in sunny and vibrant Barcelona might be for you! </p><h2><strong>Your responsibilities and impact working as a Technical Customer Service Specialist will be:</strong></h2><ul><li>Supporting customers with inquiries related to telecom services, focusing on technical questions</li><li>Maintaining and updating the customers' accounts</li><li>Dealing with sensible data</li><li>Ensuring high-quality service and customers' satisfaction</li></ul><h2><strong>What's in it for you?</strong></h2><ul><li>Type of contract: Indefinido</li><li>Fulltime, Mon-Fr, from 09:00 - 17:30 (in the future weekends and evenings possible)</li><li>Training: 3 months</li><li>Equipment provided</li><li>Growing opportunities within the company</li><li>Events with the team</li><li>Free Spanish lessons</li><li>Meal allowances possible</li><li>Constant training</li><li>International environment</li><li>Support from the company regarding NIE and SSN</li></ul><h2><strong>Skills, qualifications and interests you need to succeed in this role:</strong></h2><ul><li>A native level of Dutch and a good level of English </li><li>Having interest in technical support and troubleshooting</li><li>Being an attentive listener, comfortable and skilful at communicating with people</li><li>Being energetic, innovative and working proactively at a fast pace</li><li>Being able to handle sensitive data reliably</li></ul><h2><strong>Your Future Company:</strong></h2><p>This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.</p><h2><strong>Living in Barcelona: What to Expect</strong></h2><ul><li>The unique experience of an international and diverse culture</li><li>A beautiful beach city surrounded by both coastal towns and mountains</li><li>Delightful gastronomic experiences of Spanish, Catalan and World cuisines</li><li>Quite a dynamic and active urban life where it is difficult to get bored</li><li>Sunny days, Mediterranean weather and a relaxed lifestyle</li><li>An attractive startup and innovation hub with exciting opportunities</li></ul><p><strong><em>Is this project not the best fit for you? </em></strong><em>Feel free to check our other opportunities for Dutch speakers in </em><a href="https://www.bluselection.com/jobs/europe-spain/dutch?source=google.com" rel="noopener noreferrer" target="_blank"><em>Spain</em></a><em> or </em><a href="https://www.bluselection.com/jobs/dutch/portugal?source=google.com" rel="noopener noreferrer" target="_blank"><em>Portugal</em></a><em>, or send us your CV to be considered for other projects or future opportunities.</em></p>

Technical Customer Service (Dutch Speaker)

+++ This vacancy is currently on hold, you can still apply so we can help you find a job that matches your preferences +++

Do you love marketing and understand how to create marketing campaigns?
The main purpose of the role is to act as a Subject Matter Expert for AdWords campaign optimization for our client’s projects. You will be part of a rapidly growing multilingual client facing team.

The Team will be working onsite with and alongside internal teams for a leading online multinational company to respond to client leads and assist in the success of this project. You will receive extensive training to develop your skills to succeed in an environment that is professional, modern, fast paced and driven by excellence.

Our client is committed to investing in their employees. They offer a range of training programs at the start and throughout your career with them to increase your depth of knowledge on world-class platforms and tools
You will have an opportunity to collaborate with a wide variety of stakeholders, both locally and globally.

Your responsibilities and impact working as Marketing Specialist :
Implementing optimization solutions: building campaigns for high value advertising customers;
Creating Keyword packs, bids and budget suggestions;
Gathering and analysing data at account level and campaign level;
Creating reports to support or aid the optimization strategies;
Using optimization techniques and working on optimization aligned to customers' goals across Search, Google Search Network (GSN), Mobile and YouTube;
Identifying general opportunities in an account to help sales teams seize opportunities and drive conversations with agencies and clients;
Maintaining a thorough understanding of departmental process and policies;
Providing excellent customer service to Account Leads;
Demonstrating innovation and intuition in identifying areas requiring operational adaptation or improvement.
Skills, qualifications and interests you need to succeed in this role: 
You have a native level of Dutch/Flemish and a proficient level of English
You have a master's or bachelor's degree in Digital or Marketing fields
You have at least one internship experience related to this field
You have an analytical set and experience with figures
You preferably have a Google Ads and Analytics certification
You are energetic, innovative and working proactively at a fast pace
You are excited about intercultural communication and the expatriate lifestyle
You are living in or willing to relocate to Lisbon for an international career and life experience
What's in it for you?
Pleasant and inspiring working atmosphere
Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
Professional development and clear career path
Training & development opportunities
Competitive salary & relocation allowance and assistance
Free fruit, coffee, tea and water and a lot more!
Your Future Company:
Working in sunny Lisbon at one of the world's leading professional service companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality. 


<p>+++ This vacancy is currently on hold, you can still apply so we can help you find a job that matches your preferences +++</p><p>Do you love marketing and understand how to create marketing campaigns?</p><p>The main purpose of the role is to act as a Subject Matter Expert for AdWords campaign optimization for our client’s projects. You will be part of a rapidly growing multilingual client facing team.</p><p>The Team will be working onsite with and alongside internal teams for a leading online multinational company to respond to client leads and assist in the success of this project. You will receive extensive training to develop your skills to succeed in an environment that is professional, modern, fast paced and driven by excellence.</p><p>Our client is committed to investing in their employees. They offer a range of training programs at the start and throughout your career with them to increase your depth of knowledge on world-class platforms and tools</p><p>You will have an opportunity to collaborate with a wide variety of stakeholders, both locally and globally.</p><p><strong>Your responsibilities and impact working as Marketing Specialist :</strong></p><ul><li>Implementing optimization solutions: building campaigns for high value advertising customers;</li><li>Creating Keyword packs, bids and budget suggestions;</li><li>Gathering and analysing data at account level and campaign level;</li><li>Creating reports to support or aid the optimization strategies;</li><li>Using optimization techniques and working on optimization aligned to customers' goals across Search, Google Search Network (GSN), Mobile and YouTube;</li><li>Identifying general opportunities in an account to help sales teams seize opportunities and drive conversations with agencies and clients;</li><li>Maintaining a thorough understanding of departmental process and policies;</li><li>Providing excellent customer service to Account Leads;</li><li>Demonstrating innovation and intuition in identifying areas requiring operational adaptation or improvement.</li></ul><p><strong>Skills, qualifications and interests you need to succeed in this role:</strong> </p><ul><li>You have a native level of Dutch/Flemish and a proficient level of English</li><li>You have a master's or bachelor's degree in Digital or Marketing fields</li><li>You have at least one internship experience related to this field</li><li>You have an analytical set and experience with figures</li><li>You preferably have a Google Ads and Analytics certification</li><li>You are energetic, innovative and working proactively at a fast pace</li><li>You are excited about intercultural communication and the expatriate lifestyle</li><li>You are living in or willing to relocate to Lisbon for an international career and life experience</li></ul><p><strong>What's in it for you?</strong></p><ul><li>Pleasant and inspiring working atmosphere</li><li>Opportunity to be part of a rapidly expanding global organization with irreproachable reputation</li><li>Professional development and clear career path</li><li>Training &amp; development opportunities</li><li>Competitive salary &amp; relocation allowance and assistance</li><li>Free fruit, coffee, tea and water and a lot more!</li></ul><p><strong>Your Future Company:</strong></p><p>Working in sunny Lisbon at one of the world's leading professional service companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality. </p>

Marketing Optimization Specialist (Dutch or Flemish Speaker)

Are you following the trends of AI (artificial intelligence)? Then we might just have the right job for you! Picture yourself in Lisbon, surrounded by a international community of 80 nationalities working in a company that takes care of your career development, accommodation, and social integration. Our client could be just that. It’s a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. 

So, are you ready to join their team and support them as AI Content Reviewer? Because they are looking for you! 
Benefit Highlights For You
Salary conditions – 2 options:
Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1298€ gross/month
Reimbursement of your initial flight ticket and airport pick-up
Help with paperwork, opening bank account, etc. upon your arrival
Private health insurance after contract signature
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Meal voucher of 154€ net/month (included in your salary) to spend in restaurants, cafeterias, and supermarkets
Responsibilities as AI Content Reviewer:
Reviewing chatbot messages by policies
Content you will be reviewing can range from mild to sensitive subjects such as profanity, hate speech, or violence
Classifying the content following the processes and policies
Ensuring user and brand safety
Skills and Interests:
A native level of Dutch and a good level of English
Having a valid Portuguese work permit or a passport that allows you to work in Portugal (required)
Use your passion for AI to deliver a great work ethic
Your open personality will help you to integrate into the expat lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Pros of Starting as AI Content Reviewer in Lisbon
One-year contract, renewable every year with the option of a permanent contract after 2 years
40 hour work week (8 hours a day)
Rotative shifts from Monday to Friday between 08:00 and 18:00
A colourful city view and rich cultural history of Portugal
Warm climate all year and a sunny beach life next to the Atlantic
Delicious Portuguese cuisine and famous cafe culture



<p>Are you following the trends of AI (artificial intelligence)? Then we might just have the right job for you! Picture yourself in Lisbon, surrounded by a international community of 80 nationalities working in a company that takes care of your career development, accommodation, and social integration. Our client could be just that. It’s a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. </p><p>So, are you ready to join their team and support them as AI Content Reviewer? Because they are looking for you! </p><h1><strong>Benefit Highlights For You</strong></h1><ul><li>Salary conditions – 2 options:</li><li>Including free accommodation (shared flat, all bills included): 1040€ gross/month</li><li>Excluding accommodation: 1298€ gross/month</li><li>Reimbursement of your initial flight ticket and airport pick-up</li><li>Help with paperwork, opening bank account, etc. upon your arrival</li><li>Private health insurance after contract signature</li><li>Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company</li><li>Meal voucher of 154€ net/month (included in your salary) to spend in restaurants, cafeterias, and supermarkets</li></ul><h1><strong>Responsibilities as AI Content Reviewer:</strong></h1><ul><li>Reviewing chatbot messages by policies</li><li>Content you will be reviewing can range from mild to sensitive subjects such as profanity, hate speech, or violence</li><li>Classifying the content following the processes and policies</li><li>Ensuring user and brand safety</li></ul><h1><strong>Skills and Interests:</strong></h1><ul><li>A native level of Dutch and a good level of English</li><li>Having a valid Portuguese work permit or a passport that allows you to work in Portugal (required)</li><li>Use your passion for AI to deliver a great work ethic</li><li>Your open personality will help you to integrate into the expat lifestyle</li><li>Living in or willing to relocate to Lisbon for an international career and life experience</li></ul><h1><strong>Pros of Starting as AI Content Reviewer in Lisbon</strong></h1><ul><li>One-year contract, renewable every year with the option of a permanent contract after 2 years</li><li>40 hour work week (8 hours a day)</li><li>Rotative shifts from Monday to Friday between 08:00 and 18:00</li><li>A colourful city view and rich cultural history of Portugal</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>Delicious Portuguese cuisine and famous cafe culture</li></ul>

AI Content Reviewer (Dutch Speaker)

We houden er allemaal van om ons snel van de ene plek naar de andere te verplaatsen en met deze baan voor een bekende app voor taxiservice kun jij de reis van de klant aangenamer maken.
​
Jouw verantwoordelijkheden en impact als medewerker klantenservice zijn:
Een mentor zijn voor consumenten met vragen over verschillende onderwerpen
Het geven van de best mogelijke antwoorden en oplossingen voor vragen en zorgen van klanten op de manier waar jij je het meest vertrouwd in voelt: via de telefoon, via e-mail of social media
Het leveren van een rustige en vindingrijke probleemoplossing voor vragen van klanten met betrekking tot hun ervaring
In contact staan met andere afdelingen en gerelateerde zaken en problemen doorverwijzen naar gerelateerde afdelingen

Vaardigheden, kwalificaties en interesses die je nodig hebt om in deze functie te slagen:
Je spreekt Nederlands als moedertaal en minimaal B2 in het Engels
Kent de waarde en impact die een goede klantervaring kan creëren
Je bent een aandachtig luisteraar, comfortabel en vaardig in het communiceren met mensen
Je vindt het leuk om energiek en innovatief te zijn en proactief te werken in een hoog tempo
Enthousiast bent over interculturele communicatie en de expat levensstijl
Je woont al in Lissabon woont of bereid bent om naar Lissabon te verhuizen voor een internationale carrière en levenservaring
​
Wat zit er voor jou in?
Type contract: Een contract voor bepaalde tijd dat elk jaar verlengd kan worden
Werktijden: Voltijds (40u/week, 8u/dag) in roterende shifts (ma-zon, 7u - 21u)
Opleiding: Heb een kick-start van je carrière met de intensieve training die het bedrijf biedt aan hun nieuwe medewerkers
Salarisvoorwaarden(*): Je hebt 2 opties:
Inclusief accommodatie (gedeelde flat, g/w/l inbegrepen): 1040€ bruto/maand
Exclusief huisvesting: 1298€ bruto/maand
(*) Vergoeding tijdens de opleidingsperiode indien succesvol (5-20 werkdagen): 50% van uw uurloon (lagere belastingen).

Verhuispakket voor internationale kandidaten:
Vergoeding van uw initiële vliegkosten na 9 maanden
Luchthaven pick-up en transfer
Jaarlijks ticket voor een enkele reis terug naar uw thuisland (binnen de EU)
Hulp bij papierwerk, openen bankrekening, enz. bij uw aankomst.
Extra voordelen:
Particuliere ziektekostenverzekering na 6 maanden contract die een aanvulling is op de standaard verzekering
Gratis Portugese lessen, kooklessen, sportactiviteiten en sociale evenementen georganiseerd door het bedrijf
Portugese feestdagen en 22 betaalde vakantiedagen
​
Wat kun je verwachten van wonen in Lissabon?
Een kleurrijk stadsgezicht en een rijke culturele geschiedenis
Voordelen van leven in een Europese hoofdstad met een budget
Heerlijke Portugese keuken en beroemde cafécultuur
Vriendelijke mensen, goede vibes en een happy-go-lucky stadsleven
Het hele jaar door een warm klimaat en een zonnig strandleven aan de Atlantische Oceaan
Een grote Engelssprekende lokale gemeenschap en internationale omgeving
​
Jouw Toekomstige Bedrijf:
In Lissabon vind je het bedrijf dat voor je zorgt, van je loopbaanontwikkeling, talenkennis en accommodatie tot je sociale integratie. Je toekomstige nieuwe werkgever is een multinationale organisatie die erkend is als een van de beste leveranciers van verkoop- en klantenserviceoplossingen ter wereld. Ben jij klaar om een toegevoegde waarde te zijn voor hun internationale team met talenten van meer dan 80 nationaliteiten van over de hele wereld? Dan zijn zij op zoek naar jou!


<p>We houden er allemaal van om ons snel van de ene plek naar de andere te verplaatsen en met deze baan voor een bekende app voor taxiservice kun jij de reis van de klant aangenamer maken.</p><p>​</p><h2>Jouw verantwoordelijkheden en impact als medewerker klantenservice zijn:</h2><ul><li>Een mentor zijn voor consumenten met vragen over verschillende onderwerpen</li><li>Het geven van de best mogelijke antwoorden en oplossingen voor vragen en zorgen van klanten op de manier waar jij je het meest vertrouwd in voelt: via de telefoon, via e-mail of social media</li><li>Het leveren van een rustige en vindingrijke probleemoplossing voor vragen van klanten met betrekking tot hun ervaring</li><li>In contact staan met andere afdelingen en gerelateerde zaken en problemen doorverwijzen naar gerelateerde afdelingen</li></ul><h2>Vaardigheden, kwalificaties en interesses die je nodig hebt om in deze functie te slagen:</h2><ul><li>Je spreekt Nederlands als moedertaal en minimaal B2 in het Engels</li><li>Kent de waarde en impact die een goede klantervaring kan creëren</li><li>Je bent een aandachtig luisteraar, comfortabel en vaardig in het communiceren met mensen</li><li>Je vindt het leuk om energiek en innovatief te zijn en proactief te werken in een hoog tempo</li><li>Enthousiast bent over interculturele communicatie en de expat levensstijl</li><li>Je woont al in Lissabon woont of bereid bent om naar Lissabon te verhuizen voor een internationale carrière en levenservaring</li></ul><h2>​</h2><h2>Wat zit er voor jou in?</h2><ul><li>Type contract: Een contract voor bepaalde tijd dat elk jaar verlengd kan worden</li><li>Werktijden: Voltijds (40u/week, 8u/dag) in roterende shifts (ma-zon, 7u - 21u)</li><li>Opleiding: Heb een kick-start van je carrière met de intensieve training die het bedrijf biedt aan hun nieuwe medewerkers</li></ul><p>Salarisvoorwaarden(*): Je hebt 2 opties:</p><ul><li>Inclusief accommodatie (gedeelde flat, g/w/l inbegrepen): 1040€ bruto/maand</li><li>Exclusief huisvesting: 1298€ bruto/maand</li></ul><p>(*) Vergoeding tijdens de opleidingsperiode indien succesvol (5-20 werkdagen): 50% van uw uurloon (lagere belastingen).</p><p>Verhuispakket voor internationale kandidaten:</p><ul><li>Vergoeding van uw initiële vliegkosten na 9 maanden</li><li>Luchthaven pick-up en transfer</li><li>Jaarlijks ticket voor een enkele reis terug naar uw thuisland (binnen de EU)</li><li>Hulp bij papierwerk, openen bankrekening, enz. bij uw aankomst.</li></ul><p>Extra voordelen:</p><ul><li>Particuliere ziektekostenverzekering na 6 maanden contract die een aanvulling is op de standaard verzekering</li><li>Gratis Portugese lessen, kooklessen, sportactiviteiten en sociale evenementen georganiseerd door het bedrijf</li><li>Portugese feestdagen en 22 betaalde vakantiedagen</li></ul><p>​</p><h2>Wat kun je verwachten van wonen in Lissabon?</h2><ul><li>Een kleurrijk stadsgezicht en een rijke culturele geschiedenis</li><li>Voordelen van leven in een Europese hoofdstad met een budget</li><li>Heerlijke Portugese keuken en beroemde cafécultuur</li><li>Vriendelijke mensen, goede vibes en een happy-go-lucky stadsleven</li><li>Het hele jaar door een warm klimaat en een zonnig strandleven aan de Atlantische Oceaan</li><li>Een grote Engelssprekende lokale gemeenschap en internationale omgeving</li></ul><p>​</p><h2>Jouw Toekomstige Bedrijf:</h2><p>In Lissabon vind je het bedrijf dat voor je zorgt, van je loopbaanontwikkeling, talenkennis en accommodatie tot je sociale integratie. Je toekomstige nieuwe werkgever is een multinationale organisatie die erkend is als een van de beste leveranciers van verkoop- en klantenserviceoplossingen ter wereld. Ben jij klaar om een toegevoegde waarde te zijn voor hun internationale team met talenten van meer dan 80 nationaliteiten van over de hele wereld? Dan zijn zij op zoek naar jou!</p>

Technical Customer Service (Dutch Speaker)

Blu Selection

Job description

Your responsibilities and impact working as a Technical Customer Service Specialist will be:

What's in it for you?

Skills, qualifications and interests you need to succeed in this role:

Your Future Company:

Living in Barcelona: What to Expect

Other open Dutch speaking jobs

Marketing Optimization Specialist (Dutch or Flemish Speaker)

AI Content Reviewer (Dutch Speaker)

Klantenservice voor Taxi App (Nederlands of Vlaams sprekend)