Social Media Content Moderator in Porto (German Speaker)

Porto is calling! We are looking for Social Media Content Moderators to join a dynamic and fast-growing team in Porto. In this role, you will ensure that the online community remains safe and engaging by monitoring and reviewing user-generated content.

Your responsibilities and impact as Content Moderator will be:

• Reviewing and scanning content on the app
• Checking if it is appropriate and coincides with the platform guidelines
• Evaluating reported content
• Safeguarding the user experience

Skills, qualifications and interests you need to succeed in this role:

• C1/native German speaker + an advanced level of English
• Well-developed critical thinking skills
• Affinity for social media
• A reliable and proactive approach to entrusted tasks
• Any previous experience in customer service or content moderation would be desirable, although not required
• Committed to providing high-quality, accurate information
• Availability to work on the weekends

What’s in it for you?

• A full-time contract for 6 months of 40hrs/week
• 24/7 Monday to Sunday rotative shifts
• Fixed shifts in the morning (07:00 – 16:00), afternoon (14:00 – 23:00) and night (22:30 – 07:30) on a rotative schedule
• A package in line with the market: 950 € gross/month (14 times a year) + 450 € gross/ month (12 times a year) + 7.63 €/day meal allowance + 1000 € welcome bonus + Private Health Insurance
• If you live outside Portugal: reimbursement (up to 700€) of initial flight ticket after 90 days within the company + hotel room for 28 days 
• If you live inside of Portugal: reimbursement of travel costs (up to 150€) after 90 days within the company 
• Fully paid training, professional development and career evolution
• Work in an international environment in a multinational company in Lisbon
• An interesting work environment in a modern hub with an international team

Your Future Company:

Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.

• In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.