Slovenian Customer Search Engine Consultant
Speakit
Full-Time
Greece
Onsite
Slovenian & English
Valid through 2024-08-06
Job description
On behalf of our client, we are currently looking for an Athens-based Slovenian speaking Customer Support Search Engine Consultant to work for the largest Search Engine worldwide and take his/her career to the next level.
You will use your excellent communication skills and tech savviness & you will be part of a dynamic and multicultural team.
On your day-to-day you will:
- Be in contact with customers via multiple channels of communication
- Troubleshoot technical issues using your problem-solving skills
- Track and follow cases to ensure they closed in an efficient and timely manner
- Provide and maintain strong & professional relationships with all partners
- Ensure that key stakeholders are up to date on the resolution status of their issue
- Log the cases on internal systems, while getting up to date with client’s products & services.
Requirements:
- Fluency in Slovenian (spoken & written)
- Very good communication skills in English
- Exceptional communication skills, soft skills, as well as problem-solving skills
- Good knowledge of operating systems & Google products
- Computer and mobile devices knowledge/tech savviness
- Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
- Ability to adapt and flex style according to customer personality, culture, and profile
- Help-desk or system admin experience will be considered as an advantage
Benefits:
- Competitive starting salary (1200€ gross * 14 salaries per year)
- Monthly performance bonus
- Private health insurance plan
- Numerous benefits & discounts
- Full training by certified instructors
- Free online Greek language courses
- Great professional growth opportunities and multicultural exposure
- Relocation package