Working Adventures is an international recruitment agency that was established in 2018 and has since helped hundreds of candidates grow their careers abroad.

At Working Adventures, we believe that travelling is the best way to broaden your horizons, step out of your comfort zone, and see what the world has to offer. Our team has already led the way, having crossed one or more oceans for overseas work experiences. We are happy to share these personal experiences and tips with you so that you can move abroad without stress.

From the start, you will have a dedicated recruiter who will guide you through the entire process. Even after your move, your recruiter will ensure that you are happy and satisfied. Of course, you didn't choose a job abroad just for the work, but for the full experience. We want to make sure you have an amazing time!

Talk soon? 😇


Lisbonne vous attend pour une aventure professionnelle dans l’industrie du jeu vidéo !
Vous rêvez d’allier votre passion pour les jeux vidéo et une carrière enrichissante ? En tant qu’agent d’assistance à Lisbonne, vous aurez l’opportunité d’aider les joueurs du monde entier, tout en profitant d’une expérience internationale unique.
Vos missions
Répondre aux demandes des joueurs par téléphone et email.
Aider à la configuration des systèmes et résoudre les problèmes techniques.
Assurer une expérience positive et agréable pour les joueurs.
Au quotidien, vous travaillerez avec une équipe dynamique venant de toute l’Europe, tout en profitant de sessions de formation rémunérées pour démarrer en toute confiance.
Lisbonne : plus qu’une ville, un mode de vie
En dehors de votre travail, vous pourrez profiter de la culture locale et de la ville :
Surfez sur les vagues après le travail.
Détendez-vous sur les rooftops avec une vue imprenable.
Apprenez le portugais avec nos cours gratuits pour faciliter votre quotidien.
Avantages du poste
Salaire mensuel compétitif : 1 240,67 € (sans logement) ou 1 040,66 € (avec logement).
Primes mensuelles possibles jusqu’à 100 €.
Vol retour annuel remboursé vers votre pays d’origine.
Formation et coaching rémunérés.
Activités d’entreprise et opportunités de carrière.
N'attendez plus et postulez maintenant pour démarrer votre aventure à Lisbonne !


Lisbonne vous attend pour une aventure professionnelle dans l’industrie du jeu vidéo !Vous rêvez d’allier votre passion pour les jeux vidéo et une carrière enrichissante ? En tant qu’agent d’assistance à Lisbonne, vous aurez l’opportunité d’aider les joueurs du monde entier, tout en profitant d’une expérience internationale unique.Vos missions<ul><li>Répondre aux demandes des joueurs par téléphone et email.</li><li>Aider à la configuration des systèmes et résoudre les problèmes techniques.</li><li>Assurer une expérience positive et agréable pour les joueurs.</li></ul>Au quotidien, vous travaillerez avec une équipe dynamique venant de toute l’Europe, tout en profitant de sessions de formation rémunérées pour démarrer en toute confiance.Lisbonne : plus qu’une ville, un mode de vieEn dehors de votre travail, vous pourrez profiter de la culture locale et de la ville :<ul><li>Surfez sur les vagues après le travail.</li><li>Détendez-vous sur les rooftops avec une vue imprenable.</li><li>Apprenez le portugais avec nos cours gratuits pour faciliter votre quotidien.</li></ul>Avantages du poste<ul><li>Salaire mensuel compétitif : 1 240,67 € (sans logement) ou 1 040,66 € (avec logement).</li><li>Primes mensuelles possibles jusqu’à 100 €.</li><li>Vol retour annuel remboursé vers votre pays d’origine.</li><li>Formation et coaching rémunérés.</li><li>Activités d’entreprise et opportunités de carrière.</li></ul>N'attendez plus et postulez maintenant pour démarrer votre aventure à Lisbonne !

Passionné de jeux vidéo ? Travaillez comme agent d’assistance à Lisbonne

Are you passionate about the Travel & Tourism industry? Do you have a native level of French? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? 

Your responsibilities and impact as Airline Reservation Advisor will be:
Booking management (altering, canceling or creating new reservations)
Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests
Managing the reservations back-office (ticket issuing, modification and cancellation of reservations)
Skills, qualifications and interests you need to succeed in this role:
You have a native level of French and good level of English – this is a must!
You are passionate by the Travel and Tourism industry – studies or experience in this industry is a big plus
You have a professional attitude and strong customer service skills
You have excellent listening and communication skills
You are willing to learn and, develop and acquire new skills
You are dynamic and self-motivated
You are open minded, a real team player and willing to work in an international and multicultural environment
You have strong work ethic and committed in your job, ready to contribute to the success of the company and project

What’s in it for you?
6 months contract
Working hours: Monday to Friday, rotating shifts 7 am to 11 pm
A package in line with the market: 850€ gross / month x 14 months + + up to 100€ / month performance bonus + up to 100€ / month complexity bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay)
Opportunity to be part of a challenging and fast paced environment
Possibility to collaborate with some of the biggest brands in the industry
A multicultural and international environment
Fully paid training, professional development and career evolution

Your Future Company:
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry.


Are you passionate about the Travel &amp; Tourism industry? Do you have a native level of French? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Your responsibilities and impact as Airline Reservation Advisor will be:<ul><li>Booking management (altering, canceling or creating new reservations)</li><li>Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests</li><li>Managing the reservations back-office (ticket issuing, modification and cancellation of reservations)</li></ul>Skills, qualifications and interests you need to succeed in this role:<ul><li>You have a native level of French and good level of English – this is a must!</li><li>You are passionate by the Travel and Tourism industry – studies or experience in this industry is a big plus</li><li>You have a professional attitude and strong customer service skills</li><li>You have excellent listening and communication skills</li><li>You are willing to learn and, develop and acquire new skills</li><li>You are dynamic and self-motivated</li><li>You are open minded, a real team player and willing to work in an international and multicultural environment</li><li>You have strong work ethic and committed in your job, ready to contribute to the success of the company and project</li></ul>What’s in it for you?<ul><li>6 months contract</li><li>Working hours: Monday to Friday, rotating shifts 7 am to 11 pm</li><li>A package in line with the market: 850€ gross / month x 14 months + + up to 100€ / month performance bonus + up to 100€ / month complexity bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)</li><li>If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay)</li><li>Opportunity to be part of a challenging and fast paced environment</li><li>Possibility to collaborate with some of the biggest brands in the industry</li><li>A multicultural and international environment</li><li>Fully paid training, professional development and career evolution</li></ul>Your Future Company:Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry.

Airline Reservation Advisor in Lisbon (French Speaker)

Description
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for someone who has intricate knowledge of industry trends and digital landscape to help our internal sales teams build a pipeline based on companies that you will prospect.

Purpose of the role:
The Acquisition Marketing team is responsible for delivering high potential customers to our New Business Sales partners across the European markets.
Our mission is to deliver high quality and policy compliant leads, researched from various online sources and tools provided by Marketing and Sales partners.
You will be part of a dynamic, energetic and highly-skilled New Business Sales Development team based in Barcelona

Responsibilities:
Prospect high quality, policy-compliant leads for the our internal New Business Sales teams
Company evaluation: assess company potential using provided guidelines and online tools.
Company qualification: conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition.
Be on the lookout for industry news and trends to ensure timely prospecting.
Understand market seasonality and collaborate with sales programs to plan ahead on lead sourcing areas, according to sales team’s needs.
Responsible for delivering a set of leads based on the agreed quarterly target.
Provide weekly reporting / analysis of his/her work in a presentable format

Requirements
1 year experience in digital advertising or market research.
Minimum education level of 2nd year college or higher education.
B2 level or higher of market being supported.
Native level of French.
Advanced level of English.
Intermediate spreadsheet skills (ability to work with pivot tables, vlookups, etc).

Skills and attributes
Ability to work autonomously and report back on progress on a daily basis.
Able to think strategically and follow market trends.
Strong accuracy and attention to detail with excellent written and verbal skills.
Comfortable working with reports, databases and CRM systems (Salesforce).
Highly organised and able to work under pressure in a busy and collaborative environment.
High standards in terms of accuracy and attention to detail are essential.
Strong time management & prioritization skills. Able to multitask and stay detail oriented.

Benefits
Full time position (39h per week, Monday to Friday).
This is a Hybrid working model in Barcelona.
Salary: 21.675€ gross/year + up to 3.825€ gross/year in bonus.
Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
Relocation support
A permanent presence of coaches who will facilitate your personal and professional development.
Established career path to grow within the project.
Continuous training and certifications within Google products.
Bi-weekly, monthly or quarterly contests.
Employment with the world's largest provider of contact center services.
Excellent work environment, great colleagues, social arrangements and personal development.
Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
Office location surrounded by the sea (World Trade Center, Barcelona, Spain).



<h2>Description</h2>Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for someone who has intricate knowledge of industry trends and digital landscape to help our internal sales teams build a pipeline based on companies that you will prospect.Purpose of the role:The Acquisition Marketing team is responsible for delivering high potential customers to our New Business Sales partners across the European markets.Our mission is to deliver high quality and policy compliant leads, researched from various online sources and tools provided by Marketing and Sales partners.You will be part of a dynamic, energetic and highly-skilled New Business Sales Development team based in BarcelonaResponsibilities:<ul><li>Prospect high quality, policy-compliant leads for the our internal New Business Sales teams</li><li>Company evaluation: assess company potential using provided guidelines and online tools.</li><li>Company qualification: conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition.</li><li>Be on the lookout for industry news and trends to ensure timely prospecting.</li><li>Understand market seasonality and collaborate with sales programs to plan ahead on lead sourcing areas, according to sales team’s needs.</li><li>Responsible for delivering a set of leads based on the agreed quarterly target.</li><li>Provide weekly reporting / analysis of his/her work in a presentable format</li></ul><h2>Requirements</h2><ul><li>1 year experience in digital advertising or market research.</li><li>Minimum education level of 2nd year college or higher education.</li><li>B2 level or higher of market being supported.</li><li>Native level of French.</li><li>Advanced level of English.</li><li>Intermediate spreadsheet skills (ability to work with pivot tables, vlookups, etc).</li></ul>Skills and attributes<ul><li>Ability to work autonomously and report back on progress on a daily basis.</li><li>Able to think strategically and follow market trends.</li><li>Strong accuracy and attention to detail with excellent written and verbal skills.</li><li>Comfortable working with reports, databases and CRM systems (Salesforce).</li><li>Highly organised and able to work under pressure in a busy and collaborative environment.</li><li>High standards in terms of accuracy and attention to detail are essential.</li><li>Strong time management &amp; prioritization skills. Able to multitask and stay detail oriented.</li></ul><h2>Benefits</h2><ul><li>Full time position (39h per week, Monday to Friday).</li><li>This is a Hybrid working model in Barcelona.</li><li>Salary: 21.675€ gross/year + up to 3.825€ gross/year in bonus.</li><li>Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).</li><li>Relocation support</li><li>A permanent presence of coaches who will facilitate your personal and professional development.</li><li>Established career path to grow within the project.</li><li>Continuous training and certifications within Google products.</li><li>Bi-weekly, monthly or quarterly contests.</li><li>Employment with the world's largest provider of contact center services.</li><li>Excellent work environment, great colleagues, social arrangements and personal development.</li><li>Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.</li><li>Office location surrounded by the sea (<a href="http://www.wtcbarcelona.com/en/" rel="noopener noreferrer" target="_blank">World Trade Center</a>, Barcelona, Spain).</li></ul>

Lead Prospector with French - Google Ads Products

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Associate for our French-English Travel Customer Service team in support of Booking.com working in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

Eligible applicants must be a resident of and eligible to work in Greece. Relocation assistance is available.

What You’ll be Doing
Looking to build your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.

During a Typical Day, You’ll
Answer incoming communications from customers 
Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role
Fluent in French and English
6 months or more of customer services experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge 
Computer savvy

What You Can Expect
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
25 days annual leave per year
Excellent premises during training and when you come to the site for employee engagement activities
Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day
Relocation assistance
And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you

A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.


Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Associate for our French-English Travel Customer Service team in support of Booking.com working in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.Eligible applicants must be a resident of and eligible to work in Greece. Relocation assistance is available.What You’ll be DoingLooking to build your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.During a Typical Day, You’ll<ul><li>Answer incoming communications from customers </li><li>Conduct research to provide answers for customers to resolve their issues</li></ul>What You Bring to the Role<ul><li>Fluent in French and English</li><li>6 months or more of customer services experience</li><li>High school diploma or equivalent</li><li>Recognize, apply and explain your product or service knowledge </li><li>Computer savvy</li></ul>What You Can Expect<ul><li>Knowledgeable, encouraging, supporting and present leadership</li><li>Diverse and community minded organization</li><li>Career-growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year</li><li>Excellent premises during training and when you come to the site for employee engagement activities</li><li>Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day</li><li>Relocation assistance</li><li>And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you</li></ul>A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.About TTECOur business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Passionné de jeux vidéo ? Travaillez comme agent d’assistance à Lisbonne

Working Adventures

Job description

Other open French speaking jobs

Airline Reservation Advisor in Lisbon (French Speaker)

Lead Prospector with French - Google Ads Products

French - Travel Customer Service in support of Booking.com