Medical Customer Service (French Speaker)

You are interested in medicine? You would like to help people with a disease?

Work for a medical device company, that wants to make the life of people with diabetes easier.

Your responsibilities and impact as Medical Customer Service will be:

• Take care of inquiries from the customers all about the Omni pod-Product, an Insulin Management System.
• From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issues in a timely and empathetic manner and encouraging customers compliance with product utilization.

Skills, qualifications, and interests you need to succeed in this role:

• You are a fluent French speaker and have a good level of English
• You are energetic and innovative
• You are a fast thinker and work proactively
• Motivation and teamwork are some of your soft skills
• You are interested in Medicine
• You have excellent communication skills
• You have an intercultural mind and willing to work with many other nationalities

What's in it for you?

• Type of contract: a long-term fixed term contract, renewable every year
• Working hours: full time (40h/week) on rotating shifts
• Salary conditions (*) – 2 options:
• Including free accommodation (shared flat, all bills included): 1040€ gross/month
• Excluding accommodation: 1240€ gross/month
• For international candidates:
• Reimbursement of your initial flight expenses after 9 months
• Airport pick up
• Yearly two-way flight ticket back to your home country (within the EU)
• Help in paperwork, opening bank account, etc. upon your arrival
• Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
• Real career opportunities in different career paths