Make a difference: Come work for Insulet in Lisbon!

Would you like to empower those living with diabetes? Are you an Italian speaker? Join Insulet in Lisbon, Portugal, where you'll be part of revolutionising diabetes care with the 'Omnipod delivery system'. Keep reading to learn how you can make a positive impact.

Vacancy

About the job 

Ready to explore the world of Customer Service with Insulet? As the first point of contact for customers using an ‘insulin pod’, you will contribute to a better quality of life for diabetes patients.

Here’s what you’ll do:

• Be on standby to answer questions over the phone.
• Give customers support in using products and resolve problems in a friendly manner.
• Arrange orders and shipment of products.
• Ensure that all patient documents are properly stored.

Insulet, the solution for people with diabetes 

Ever heard of Insulet? Well, they’re the diabetes superheroes! It all started with a dad who wasn’t happy with his son’s insulin options. So, he doodled up a revolutionary pod design on a napkin. Fast-forward, and now their tubeless, portable, Omnipod is selling in 24 countries, helping over 100,000 people.

The Omnipod is a tiny, portable pod delivering insulin non-stop for three days straight. And get this – you can control it with your smartphone. How cool is that? Say goodbye to those old-school injections and hello to living life to the fullest!

Moving to Portugal; a piece of cake!

Your new workplace isn’t just any office – it’s one of Europe’s top 25 employers. And guess what? You’re off to sunny Lisbon, with your flight paid for. Need help with the boring paperwork? Say no more! Your new colleagues have your back with everything from health insurance to taxes and banking. Oh, and did we mention? You’ll even get a free Portuguese language course! Soon you’ll be chatting away in Portuguese like a local. So buckle up, because this adventure is just getting started! 🚀

Destination

Experience the relaxed mentality of the Portuguese

Welcome to Lisbon, Portugal’s sunny capital, where the sun practically throws a party 300 days a year! Feel the carefree vibes and the vibrant energy that makes everyone smile. Umbrellas? Who needs them! The locals are like sunshine in human form, wrapping you in warmth the moment you arrive. Making new friends here? Easier than ordering coffee in one of the many cosy cafes! And when the stars twinkle, Lisbon lights up with its party spirit – nightclubs, street bashes, you name it! Wanna surf? Hike? Kayak? You got it! In Lisbon, anything is possible. So, are you ready to join the fun? Then don’t wait, pack your bags and let’s go!

What do you get?

• A gross monthly salary between €1,040.68 and €1,240.67.
• Shared accommodation is made available to you. You get a private room and share the common areas, such as the kitchen, etc. Gas, water, electricity, and internet are also included.
• Your training is paid: you will receive €92.80 per week.
• You will receive an annual return flight to your home country, which will be reimbursed.
• Your flight ticket, documents, health insurance and accommodation are paid for and organised for you.
• Interesting career opportunities.
• Free Portuguese course, kite surfing lessons, cooking lessons and much more on offer!
• A welcoming corporate environment with fun activities including Friday movie nights, company dinners and more!
• An unforgettable life experience that you will remember for the rest of your life!

What is required?

• Fluent Italian (spoken and written).
• Be able to speak and write English at a good level.
• Availability to live and work in Lisbon for 12 months.
• At least 18 years of age.
• You have a valid European passport or European identity card.

Interview Process

1. Registration: Click on the red apply button to sign up and fill out the form. Don't forget to attach your CV.
2. Expect a call from us: This will happen faster than you think, so watch your phone! We will then provide you with further information about the position and of course we would like to get to know you better.
3. Written test: After the telephone interview we will send you a written test, which will take approximately 50 minutes.
4. Collection and sending of data to the customer: Once we have completed the test and agreed that you are a suitable candidate for the position, we will send your details to our client abroad.
5. The client recruiter will schedule a phone interview with you: During this conversation with the recruiter, your test results, motivation and skills will be discussed. They will also look at your skills and you will carry out a role interview, which you can prepare in advance.
6. A second phone interview will be scheduled with the recruiter and a project manager: During this conversation, they will delve deeper into the role.
7. Receive your interview and test results: Once you've completed all the steps, we'll get in touch with you (fingers crossed!) to give you the good news that you've been hired!
8. Pack your bags and get on the plane!: Throw a party, pack your bags and get on the plane to start your adventure!