Working Adventures is an international recruitment agency that was established in 2018 and has since helped hundreds of candidates grow their careers abroad.

At Working Adventures, we believe that travelling is the best way to broaden your horizons, step out of your comfort zone, and see what the world has to offer. Our team has already led the way, having crossed one or more oceans for overseas work experiences. We are happy to share these personal experiences and tips with you so that you can move abroad without stress.

From the start, you will have a dedicated recruiter who will guide you through the entire process. Even after your move, your recruiter will ensure that you are happy and satisfied. Of course, you didn't choose a job abroad just for the work, but for the full experience. We want to make sure you have an amazing time!

Talk soon? 😇


Bist du bereit, dem Alltagstrott zu entfliehen und dein neues Leben auf Malta zu beginnen? Diese Kundenservice-Rolle bietet dir die perfekte Kombination aus Karrierechance und mediterranem Lebensstil.

Was dich erwartet:

Du wirst die zentrale Anlaufstelle für Kundenfragen und -anliegen unseres Partners sein. Dein Ziel? Ein unvergessliches Serviceerlebnis schaffen! Dazu gehören:

Unterstützung der Kunden per E-Mail und Live-Chat.
Schnelle und professionelle Lösung von Problemen.
Aufbau starker Beziehungen zu den Kunden.

Dein Paket:

Die Stelle umfasst flexible Schichten an fünf Tagen pro Woche. Unsere Partnerfirma bietet nicht nur ein wettbewerbsfähiges Gehalt, sondern auch viele Zusatzleistungen:

26.000 € Jahresgehalt (brutto).
Leistungsabhängiger Bonus bis zu 500 € alle drei Monate.
Unbefristeter Arbeitsvertrag und 2 Wochen kostenlose Unterkunft.
Rückerstattung deiner Flugkosten.
Sportkostenzuschuss von 350 € pro Jahr und 40 € Pendlerpauschale monatlich.
Hybridarbeit nach der Einarbeitung.

Das Leben auf Malta:

Erlebe das Leben auf einer sonnigen Insel mit einem mediterranen Klima, das für Outdoor-Aktivitäten wie Schwimmen, Wandern und Erkunden historischer Stätten perfekt ist. Die einladende Kultur und die lebendige Expat-Community machen Malta zu einem großartigen Ort, um neue Freunde zu finden und Erinnerungen fürs Leben zu schaffen.

Anforderungen:

Fließende Deutschkenntnisse.
Gutes Englisch in Wort und Schrift.
Mindestens ein Jahr Erfahrung im Kundenservice.
Flexibilität und schnelle Problemlösungsfähigkeiten.

Klingt das nach deinem Traumjob? Bewirb dich noch heute und lass dich von der Sonne Maltas verzaubern! ☀️


Bist du bereit, dem Alltagstrott zu entfliehen und dein neues Leben auf Malta zu beginnen? Diese Kundenservice-Rolle bietet dir die perfekte Kombination aus Karrierechance und mediterranem Lebensstil.Was dich erwartet:Du wirst die zentrale Anlaufstelle für Kundenfragen und -anliegen unseres Partners sein. Dein Ziel? Ein unvergessliches Serviceerlebnis schaffen! Dazu gehören:<ul><li>Unterstützung der Kunden per E-Mail und Live-Chat.</li><li>Schnelle und professionelle Lösung von Problemen.</li><li>Aufbau starker Beziehungen zu den Kunden.</li></ul>Dein Paket:Die Stelle umfasst flexible Schichten an fünf Tagen pro Woche. Unsere Partnerfirma bietet nicht nur ein wettbewerbsfähiges Gehalt, sondern auch viele Zusatzleistungen:<ul><li>26.000 € Jahresgehalt (brutto).</li><li>Leistungsabhängiger Bonus bis zu 500 € alle drei Monate.</li><li>Unbefristeter Arbeitsvertrag und 2 Wochen kostenlose Unterkunft.</li><li>Rückerstattung deiner Flugkosten.</li><li>Sportkostenzuschuss von 350 € pro Jahr und 40 € Pendlerpauschale monatlich.</li><li>Hybridarbeit nach der Einarbeitung.</li></ul>Das Leben auf Malta:Erlebe das Leben auf einer sonnigen Insel mit einem mediterranen Klima, das für Outdoor-Aktivitäten wie Schwimmen, Wandern und Erkunden historischer Stätten perfekt ist. Die einladende Kultur und die lebendige Expat-Community machen Malta zu einem großartigen Ort, um neue Freunde zu finden und Erinnerungen fürs Leben zu schaffen.Anforderungen:<ul><li>Fließende Deutschkenntnisse.</li><li>Gutes Englisch in Wort und Schrift.</li><li>Mindestens ein Jahr Erfahrung im Kundenservice.</li><li>Flexibilität und schnelle Problemlösungsfähigkeiten.</li></ul>Klingt das nach deinem Traumjob? Bewirb dich noch heute und lass dich von der Sonne Maltas verzaubern! ☀️

Kundenservice-Spezialist auf Malta gesucht – arbeite unter der Sonne! 🌞

Experience the power of a game-changing career 
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech. 
Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 
What you will do in this role 
As a Customer Service Sales Representative in our team, you will: 
- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests 
- Handle outbound calls when necessary to solve issues with customers and different internal business units 
- Quote creation and follow up with cross selling / up selling and a proactive and service attitude 
- Ensure personal knowledge of the Store portfolio and Post sales process´s are maintained 
- Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations 
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 
Concentrix is a great match if you: 
- Have a proficient or bilingual level of German and are advanced in English 
- Have, minimum, 1-year relevant experience 
- Have strong communication, customer facing and customer care skills 
- Have knowledge of sales techniques (up-/cross-selling, objection handling, etc) 
- Are achievement and target oriented, customer driven and motivated to work in sales 
- Have IT knowledge and technical understanding 
- Have real capability to listen to customers
- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. 
What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 
In this role, we offer benefits that help support your unique lifestyle: 
- Full Time 39 hours/week permanent contract: Monday to Friday, from 9:00- 18:00
- Base salary of 20 000 euros per annum and up to 2000 euros in bonus per annum including medical insurance
- Great office location in Barcelona
- Friends hunting (referral) bonus 
- Full paid training about the company and the project you will be working on 
- Career development program and specialized courses 
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1576343


Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role As a Customer Service Sales Representative in our team, you will: - Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests - Handle outbound calls when necessary to solve issues with customers and different internal business units - Quote creation and follow up with cross selling / up selling and a proactive and service attitude - Ensure personal knowledge of the Store portfolio and Post sales process´s are maintained - Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Have a proficient or bilingual level of German and are advanced in English - Have, minimum, 1-year relevant experience - Have strong communication, customer facing and customer care skills - Have knowledge of sales techniques (up-/cross-selling, objection handling, etc) - Are achievement and target oriented, customer driven and motivated to work in sales - Have IT knowledge and technical understanding - Have real capability to listen to customers- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needsDon’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full Time 39 hours/week permanent contract: Monday to Friday, from 9:00- 18:00- Base salary of 20 000 euros per annum and up to 2000 euros in bonus per annum including medical insurance- Great office location in Barcelona- Friends hunting (referral) bonus - Full paid training about the company and the project you will be working on - Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1576343

Customer Service Sales Representative (German) - High Tech HS03

Our client is looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Your responsibilities:
Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Respond to inquiries about products and services, offering expert advice on a range of car-related matters
Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
Turn every customer into a happy customer!
Enjoy your time in Greece 😊
What you will bring:
Fluency in German
Very good use of English – both in written and spoken language
A profound passion for cars is a big plus
Work experience as a customer support/customer care representative for at least 6 months will be preferred
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive attitude
What our client will offer:
Complete relocation support (our client will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Fully remunerated training by certified instructors
A career path within a company of more than 11.500 employees
Special events
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
The opportunity to work for a Great Place to Work-Certified Company



Our client is looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.<h5>Your responsibilities:</h5><ul><li>Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands</li><li>Utilize phone calls, e-mails and chats in order to provide a seamless customer experience</li><li>Respond to inquiries about products and services, offering expert advice on a range of car-related matters</li><li>Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner</li><li>Turn every customer into a happy customer!</li><li>Enjoy your time in Greece 😊</li></ul><h5>What you will bring:</h5><ul><li>Fluency in German</li><li>Very good use of English – both in written and spoken language</li><li>A profound passion for cars is a big plus</li><li>Work experience as a customer support/customer care representative for at least 6 months will be preferred</li><li>Highly developed communication skills</li><li>A genuine problem-solving mentality and a deep sense of ownership</li><li>Tech savviness and learning agility</li><li>A positive attitude</li></ul><h5>What our client will offer:</h5><ul><li>Complete relocation support (our client will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li>Health care benefits and numerous other discounts</li><li>Fully remunerated training by certified instructors</li><li>A career path within a company of more than 11.500 employees</li><li>Special events</li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>The opportunity to work for a Great Place to Work-Certified Company</li></ul>

German speaking Customer Support specialist

Founded in 2008, our client is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, our client is running a wide range of exciting brands across multiple markets. Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in both casino and sports. Or client is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.
Location: St. Julian’s, Malta (Hybrid)
Our client doesn’t settle for ‘OK’. They strive to offer the best possible customer experience to their entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations their players have. This isn’t your typical CS role, you will be taking things to the next level!
They are looking for passionate, people-centric individuals with great communication skills, to join their friendly, fun and creative team. Sounds like you? Read on...
You will become an expert on our clients sportsbook and casino brands and service. Directing your positive energy to all calls, chats and emails, assisting our clients customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.
Don’t you hate it when it’s tough to get a straight answer? So does our client! And that's the reason why you as their Customer Service Star, will be a one stop shop for all service, account and payments related needs of their players.
Sharing your ideas to keep improving our clients system, and making sure they stay on top of the game is important to them, so providing valuable feedback to Team Leaders and Country Managers and keeping the Knowledge base fresh is a significant part of your role.
Responsibilities:
Resolve customer queries via calls, live chat and email
Take ownership of customer cases that cannot be resolved at the point of contact and see through to full resolution
Communicate directly with other teams and providers to solve customer problems in the most efficient way
Approve customer withdrawals upon request from the player
Process KYC and documentation, conduct any enhanced due diligence required
Run daily security checks including reports on new customer accounts and payment transactions to protect the business from technical issues and abuse
Contribute to team effort by achieving personal KPIs to support departmental SLAs
Provide insight into current customer feedback and help shape our clients systems, processes and self-service outlets, such as their FAQs and Knowledgebase, both within CS and the wider Country Management
Ad hoc tasks as required by the CS Management such as analysing customer contact trends and patterns, and providing context around these
About You:
Fluent knowledge of German- both written and spoken
A keen interest in sports and casino
Analytical and problem-solving skills
Able to adapt to shift work
Customer service experience is considered a plus
Able to multitask
Development & Growth:
With our client, they are committed to your continuous growth. With the internal Academy Programme, you will have the opportunity to expand your knowledge in key areas such as escalations, fraud, compliance, commercial, and product. This programme is designed to foster your career development, providing you with the tools and insights needed to grow into a more versatile, well-rounded professional. Our client prioritises investing in your potential, helping you thrive in your current role while opening doors to more opportunities within their company.
So what can you expect from our client as a place of work?
A competitive relocation package including a company bonus scheme! 
Fantastic quarterly team events and weekly company events.
A one-time bonus to help you set up a comfortable workstation at home (our client is truly Hybrid!)
On top of our clients Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere.
Wellbeing allowance.
A comprehensive, International Private Health Insurance.
Breakfast at the office on Tuesdays.
Lunch at the office on Mondays and Wednesdays.



Founded in 2008, our client is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, our client is running a wide range of exciting brands across multiple markets. Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in both casino and sports. Or client is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.Location: St. Julian’s, Malta (Hybrid)Our client doesn’t settle for ‘OK’. They strive to offer the best possible customer experience to their entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations their players have. This isn’t your typical CS role, you will be taking things to the next level!They are looking for passionate, people-centric individuals with great communication skills, to join their friendly, fun and creative team. Sounds like you? Read on...You will become an expert on our clients sportsbook and casino brands and service. Directing your positive energy to all calls, chats and emails, assisting our clients customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.Don’t you hate it when it’s tough to get a straight answer? So does our client! And that's the reason why you as their Customer Service Star, will be a one stop shop for all service, account and payments related needs of their players.Sharing your ideas to keep improving our clients system, and making sure they stay on top of the game is important to them, so providing valuable feedback to Team Leaders and Country Managers and keeping the Knowledge base fresh is a significant part of your role.Responsibilities:<ul><li>Resolve customer queries via calls, live chat and email</li><li>Take ownership of customer cases that cannot be resolved at the point of contact and see through to full resolution</li><li>Communicate directly with other teams and providers to solve customer problems in the most efficient way</li><li>Approve customer withdrawals upon request from the player</li><li>Process KYC and documentation, conduct any enhanced due diligence required</li><li>Run daily security checks including reports on new customer accounts and payment transactions to protect the business from technical issues and abuse</li><li>Contribute to team effort by achieving personal KPIs to support departmental SLAs</li><li>Provide insight into current customer feedback and help shape our clients systems, processes and self-service outlets, such as their FAQs and Knowledgebase, both within CS and the wider Country Management</li><li>Ad hoc tasks as required by the CS Management such as analysing customer contact trends and patterns, and providing context around these</li></ul>About You:<ul><li>Fluent knowledge of German- both written and spoken</li><li>A keen interest in sports and casino</li><li>Analytical and problem-solving skills</li><li>Able to adapt to shift work</li><li>Customer service experience is considered a plus</li><li>Able to multitask</li></ul>Development &amp; Growth:With our client, they are committed to your continuous growth. With the internal Academy Programme, you will have the opportunity to expand your knowledge in key areas such as escalations, fraud, compliance, commercial, and product. This programme is designed to foster your career development, providing you with the tools and insights needed to grow into a more versatile, well-rounded professional. Our client prioritises investing in your potential, helping you thrive in your current role while opening doors to more opportunities within their company.So what can you expect from our client as a place of work?<ul><li>A competitive relocation package including a company bonus scheme! </li><li>Fantastic quarterly team events and weekly company events.</li><li>A one-time bonus to help you set up a comfortable workstation at home (our client is truly Hybrid!)</li><li>On top of our clients Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere.</li><li>Wellbeing allowance.</li><li>A comprehensive, International Private Health Insurance.</li><li>Breakfast at the office on Tuesdays.</li><li>Lunch at the office on Mondays and Wednesdays.</li></ul>

Kundenservice-Spezialist auf Malta gesucht – arbeite unter der Sonne! 🌞

Working Adventures

Job description

Other open German speaking jobs

Customer Service Sales Representative (German) - High Tech HS03

German speaking Customer Support specialist

German Customer Specialist to iGaming company in Malta