Audi German Customer Service roles

Are you a cars enthusiast? Grab the chance to join the Audi Customer Service team!

Our collaboration with Audi is getting stronger, creating new job opportunities for German speaking talents in Greece! The successful candidates will provide a first-class customer experience as well as implementing Audi’s core values while engaging with customers.

We are dedicated in providing exceptional customer support for Audi’s innovative infotainment system. Our company equips newly hired representatives with a complete 5-week training by certified instructors.

What you will do:

• Respond to customer inquiries for Audi’s innovative infotainment system
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Greece!

What you will bring:

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Technical background & familiarity with technology
• Multi-tasking skills
• Customer care experience in will be an advantage

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.