Join our team in Malta as a Danish Customer Support Specialist 🌞

Are you seeking a fresh adventure where the sun never sets on opportunity? A career move that combines fun, work, and sun—look no further! Keep reading to find out how you can join us in Malta!

About the Job

Tired of feeling like your questions go unanswered? We understand the frustration! As a Customer Service Specialist, you’ll be the first point of contact for all our customers, ensuring their inquiries are handled efficiently. Whether it’s about account issues, payments, or service, your goal is to provide the best experience possible.

Working in the iGaming industry, you’ll be handling a variety of customer interactions—whether it’s through phone calls, emails, or chat. The exciting world of online gaming and betting will keep you on your toes, with each day offering new challenges and opportunities to learn. You’ll not only help players with their questions but also contribute feedback to improve the system. Every call you take, and every chat you answer, will help our team stay at the top of the game.

Plus, your ideas for improvement will make a real difference! You’ll actively participate in shaping the customer service experience and share your thoughts with team leaders to help the company evolve.

Why Malta? Your Mediterranean Paradise Awaits!

Imagine this: After a hard week of providing top-tier customer service, you head out to one of Malta’s beautiful beaches. You and your friends enjoy cocktails by the water, snorkel among vibrant fish, and explore the island’s unique charm. Malta isn’t just about work—it’s about living life to the fullest. Spend your weekends soaking up the sun, exploring historical sites, or enjoying the local nightlife. This could be your new lifestyle, blending work and play seamlessly. Ready to make this your reality?

What You Get:

• Gross monthly salary of €2,166.67 plus performance bonuses of up to 10% of your salary!
• Accommodation provided for 2 weeks—conveniently located near the office—along with support in finding your new home.
• Flight reimbursement to help you get here.
• A generous annual wellness allowance of €250 for gym memberships and other activities.
• Hybrid work model: Work from home for part of the week, at least two days in the office, plus a one-time bonus to set up your home office!
• Private health insurance for peace of mind.
• Enjoy 27 days of vacation each year.
• Free meals at the office: Breakfast every Tuesday, lunch on Mondays and Wednesdays, and end the week with drinks and food every Friday!
• Fun quarterly team outings, from paintball to movie nights.
• 1 paid day for volunteering to give back to the community.

What We Require:

• Fluency in Danish (written and spoken).
• Good English skills (written and spoken).
• At least 1 year of customer service experience via phone or email.
• A positive attitude and a willingness to adapt.
• A passion for iGaming and a thirst for learning.
• Empathy for others and a commitment to providing stellar service.
• Strong teamwork, communication skills, and the ability to work independently.
• EU citizenship and a minimum commitment of 12 months.

Don’t wait any longer—this adventure is waiting for you! Apply now and start your career in Malta today.