We are a recruitment and staffing agency with a focus on multilingual jobs for the customer agent and tech sectors in Greece and Portugal. Speakit strives for excellence both towards their candidates and their clients, by cooperating with multinational companies such as Webhelp, Teleperformance, Ttec, Salescode, e-value, and 24-7 in touch. Our main priority is our candidates’ experience!


For everyone who wants to start a career in Customer Support, working for one of the biggest Social Media platforms can be a great stepping stone to start a career in this area.
Are you a fluent Italian speaker? We are looking for Italian-speaking Social Media Customer Associates to start a promising career in Customer Service.
Pack your bags for Athens and kick-start your career.

Responsibilities
Analyze issues of business customers, partners, clients, or internal stakeholders and find the best ways to resolve them
Address issues via chat, email, or phone channels, following operating procedures
Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information, and assist in payment-related issues
Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution

Requirements
Native / near-native level of Italian
B2-C1 level in English
Tech-savvy and curious about new technologies mentality
Excellent Verbal & written communication skills
Ability to organize and follow up multiple tasks with accuracy and timeliness
Flexibility to work night shifts/ weekend shifts
Previous Customer Service experience is an advantage

Benefits
1045-1100 euros gross per month
14 salaries per year
Performance bonus of up to 10%
Great career progression opportunities
A multicultural work environment
Working on site


For everyone who wants to start a career in Customer Support, working for one of the biggest Social Media platforms can be a great stepping stone to start a career in this area.Are you a fluent Italian speaker? We are looking for Italian-speaking Social Media Customer Associates to start a promising career in Customer Service.Pack your bags for Athens and kick-start your career.<h3>Responsibilities</h3><ul><li>Analyze issues of business customers, partners, clients, or internal stakeholders and find the best ways to resolve them</li><li>Address issues via chat, email, or phone channels, following operating procedures</li><li>Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information, and assist in payment-related issues</li><li>Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution</li></ul><h3>Requirements</h3><ul><li>Native / near-native level of Italian</li><li>B2-C1 level in English</li><li>Tech-savvy and curious about new technologies mentality</li><li>Excellent Verbal &amp; written communication skills</li><li>Ability to organize and follow up multiple tasks with accuracy and timeliness</li><li>Flexibility to work night shifts/ weekend shifts</li><li>Previous Customer Service experience is an advantage</li></ul><h3>Benefits</h3><ul><li>1045-1100 euros gross per month</li><li>14 salaries per year</li><li>Performance bonus of up to 10%</li><li>Great career progression opportunities</li><li>A multicultural work environment</li><li>Working on site</li></ul>

Italian Support Specialist for Social Media Platform - Athens

Ready for a change of scenery? 🌍 Step into the vibrant life of Lisbon, Portugal, as a Customer Success Specialist. Here's your chance to combine work, adventure, and cultural discovery in one of Europe's most captivating cities.

Your role at a glance
As a Customer Success Specialist, you'll help advertisers succeed on powerful online platforms. From solving technical issues to providing tailored advice, you'll be the go-to expert for advertisers and agencies looking to make their mark. This role lets you dive into a variety of industries, offering solutions to match unique goals and needs.

You'll be:
Assisting small to medium businesses with ad placements and platform tools.
Troubleshooting technical issues and reporting bugs.
Providing expert advice on achieving marketing goals with online ads.
Growing into an expert in digital marketing and advertising platforms.
Each day brings fresh challenges, ensuring you’ll never have a dull moment!

Why Lisbon is calling you
Imagine starting your day with the aroma of fresh pastéis de nata, working in a city alive with color, history, and creativity, and ending your evenings with a glass of vinho verde overlooking the Tagus River. Lisbon offers endless charm, sunny weather, and a laid-back lifestyle that’s hard to resist.

What you’ll gain
Monthly salary: €1,040.68 (with housing) to €1,240.67 (without).
Shared housing available with a private room.
Paid flight to Lisbon and reimbursement after training.
Annual return ticket to Italy.
Free Portuguese lessons, kitesurfing, and other exciting activities.
Paid training, administrative support, and 22 vacation days + Portuguese holidays.
Career growth opportunities and a supportive team culture.

Are you ready?
If you’re fluent in Italian and English, over 18, and hold a secondary education diploma, this could be your dream role! No Portuguese required. Apply today, and our recruiter will guide you through every step of this life-changing experience.


Ready for a change of scenery? 🌍 Step into the vibrant life of Lisbon, Portugal, as a Customer Success Specialist. Here's your chance to combine work, adventure, and cultural discovery in one of Europe's most captivating cities.<h3>Your role at a glance</h3>As a Customer Success Specialist, you'll help advertisers succeed on powerful online platforms. From solving technical issues to providing tailored advice, you'll be the go-to expert for advertisers and agencies looking to make their mark. This role lets you dive into a variety of industries, offering solutions to match unique goals and needs.You'll be:<ul><li>Assisting small to medium businesses with ad placements and platform tools.</li><li>Troubleshooting technical issues and reporting bugs.</li><li>Providing expert advice on achieving marketing goals with online ads.</li><li>Growing into an expert in digital marketing and advertising platforms.</li></ul>Each day brings fresh challenges, ensuring you’ll never have a dull moment!<h3>Why Lisbon is calling you</h3>Imagine starting your day with the aroma of fresh pastéis de nata, working in a city alive with color, history, and creativity, and ending your evenings with a glass of vinho verde overlooking the Tagus River. Lisbon offers endless charm, sunny weather, and a laid-back lifestyle that’s hard to resist.<h3>What you’ll gain</h3><ul><li>Monthly salary: €1,040.68 (with housing) to €1,240.67 (without).</li><li>Shared housing available with a private room.</li><li>Paid flight to Lisbon and reimbursement after training.</li><li>Annual return ticket to Italy.</li><li>Free Portuguese lessons, kitesurfing, and other exciting activities.</li><li>Paid training, administrative support, and 22 vacation days + Portuguese holidays.</li><li>Career growth opportunities and a supportive team culture.</li></ul><h3>Are you ready?</h3>If you’re fluent in Italian and English, over 18, and hold a secondary education diploma, this could be your dream role! No Portuguese required. Apply today, and our recruiter will guide you through every step of this life-changing experience.

Dive into Lisbon as a Customer Success Specialist for Advertisers

Experience the power of a game-changing career 
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as an Account Manager in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. 
Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 
What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 
As an Account Manager on our team, you will: 
- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise 
- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies 
- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies 
- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers 
- Collect feedback from customers and articulate it back to the business: “Voice of customer.” 
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 
Concentrix is a great match if you: 
- Are bilingual or proficient in Italian plus fluent in English 
- Have 1-2 years’ experience in IT sales with a proven track record of success and/or sales account management or customer management experience 
- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc. 
It would be a plus if you: 
- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions 
- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and/or BizApps 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. 
What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 
In this role, we offer benefits that help support your unique lifestyle: 
- A competitive salary package that you will live well on in Spain; OTE between 19 000 - 27 000 euros gross/year
- Relocation support*
- Full-time Spanish contract, we also help you with what you need to start working and living in Spain
- Full paid training for the company and the products you will be working on
- A modern centrally placed office in Benalmadena, right next to the beach area
 
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1558612 


Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Account Manager on our team, you will: - Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise - Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies - Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies - Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers - Collect feedback from customers and articulate it back to the business: “Voice of customer.” Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are bilingual or proficient in Italian plus fluent in English - Have 1-2 years’ experience in IT sales with a proven track record of success and/or sales account management or customer management experience - Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc. It would be a plus if you: - Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions - Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and/or BizApps Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - A competitive salary package that you will live well on in Spain; OTE between 19 000 - 27 000 euros gross/year- Relocation support*- Full-time Spanish contract, we also help you with what you need to start working and living in Spain- Full paid training for the company and the products you will be working on- A modern centrally placed office in Benalmadena, right next to the beach areaExperience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1558612

Account Manager (Italian-speaking) - On-site - Cloud Solutions MV02

Are you passionate about everything online, with an eye for details? Become a member of our strong and growing social media team in Athens!
We are looking for talents with great Italian & English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens.
Be part of a strong team that reviews and categorizes social media commercial ads, and also reviews and moderates’ business content, helping to build a better user experience.
Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12,000 employees from 109+ nationalities, we proudly represent the leading global businesses.
Note: This position is not a remote/work-from-home position. Our teams are based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus).
What you will do:
Review and categorize social media content based on specific guidelines.
Ensure that all information uploaded by users follow the guidelines based on client’s policies.
Make well balanced decisions to be an effective advocate for the online community.
Ensure high quality and safe experiences for both people and businesses.
Apply a content policy to digital content and execute handling procedures with consistency.
Assist customers via chat, email or phone (depending on the project).
Identify inefficiencies in workflows and suggest solutions.
Follow company and client procedures and guidelines.
 
What we expect from you:
Excellent verbal and written skills in Italian
Very good English knowledge
Exceptional communication and soft skills, as well as problem-solving skills
Ability to use Windows Operating Systems, internet applications and MS Office
Solid team, and collaboration skills, work independently with limited supervision
Attention to detail and ability to distinguish self-beliefs from moderated content and policies
Be positive and proactive and have a desire for applying continuous improvement processes
Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage
 
What we offer to you:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity



<h5>Are you passionate about everything online, with an eye for details? Become a member of our strong and growing social media team in Athens!</h5>We are looking for talents with great Italian &amp; English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens.Be part of a strong team that reviews and categorizes social media commercial ads, and also reviews and moderates’ business content, helping to build a better user experience.Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12,000 employees from 109+ nationalities, we proudly represent the leading global businesses.Note: This position is not a remote/work-from-home position. Our teams are based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus).<h5>What you will do:</h5><ul><li>Review and categorize social media content based on specific guidelines.</li><li>Ensure that all information uploaded by users follow the guidelines based on client’s policies.</li><li>Make well balanced decisions to be an effective advocate for the online community.</li><li>Ensure high quality and safe experiences for both people and businesses.</li><li>Apply a content policy to digital content and execute handling procedures with consistency.</li><li>Assist customers via chat, email or phone (depending on the project).</li><li>Identify inefficiencies in workflows and suggest solutions.</li><li>Follow company and client procedures and guidelines.</li></ul><h5>What we expect from you:</h5><ul><li>Excellent verbal and written skills in Italian</li><li>Very good English knowledge</li><li>Exceptional communication and soft skills, as well as problem-solving skills</li><li>Ability to use Windows Operating Systems, internet applications and MS Office</li><li>Solid team, and collaboration skills, work independently with limited supervision</li><li>Attention to detail and ability to distinguish self-beliefs from moderated content and policies</li><li>Be positive and proactive and have a desire for applying continuous improvement processes</li><li>Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage</li></ul><h5>What we offer to you:</h5><ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth &amp;<a href="https://jobsteleperformance.com/development-education/" rel="noopener noreferrer" target="_blank">development opportunities</a></li><li><a href="https://jobsteleperformance.com/passion-4u/" rel="noopener noreferrer" target="_blank">Special events</a> as well as <a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">community &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a <a href="https://jobsteleperformance.com/awards/" rel="noopener noreferrer" target="_blank">Great Place to Work-Certified Company</a> that fosters diversity</li></ul>

Italian Support Specialist for Social Media Platform - Athens

Speakit

Job description

Responsibilities

Requirements

Benefits

Other open Italian speaking jobs

Dive into Lisbon as a Customer Success Specialist for Advertisers

Account Manager (Italian-speaking) - On-site - Cloud Solutions MV02

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