We are a recruitment and staffing agency with a focus on multilingual jobs for the customer agent and tech sectors in Greece and Portugal. Speakit strives for excellence both towards their candidates and their clients, by cooperating with multinational companies such as Webhelp, Teleperformance, Ttec, Salescode, e-value, and 24-7 in touch. Our main priority is our candidates’ experience!



Are you fluent in Italian with strong English communication skills? Looking to make your career in a multicultural environment? We have the perfect opportunity for you!
Our client is a Leading Social Media Platform with the mission to inspire creativity and bring joy.

Responsibilities
Ensure legal compliance and safety of content uploaded to the platform
Be responsible for the development, improvement, and maintenance of standards for the security of our online communities
Improve the content management strategy
Be responsible for coordinating with supervising departments for timely management of content that violates the policies
Meet and exceed our service quality goals, compliance regulations and productivity targets

Requirements
Native or proficient level of Italian (C2)
Advanced level of English (at least C1) both verbal and written
Ability to adapt to a challenging software system.
Analytical and problem-solving skills with strong attention to detail
Must hold EU citizenship or a valid work permit for Greece
Availability to work onsite
Availability to work shifts

Benefits
Competitive Salary: 1.045euros gross per month (14 payments) 
Monthly performance bonuses
Paid professional training
Private medical insurance
Growth opportunities through various development programs
Multicultural work environment
Excellent work culture


Are you fluent in Italian with strong English communication skills? Looking to make your career in a multicultural environment? We have the perfect opportunity for you!Our client is a Leading Social Media Platform with the mission to inspire creativity and bring joy.<h3>Responsibilities</h3><ul><li>Ensure legal compliance and safety of content uploaded to the platform</li><li>Be responsible for the development, improvement, and maintenance of standards for the security of our online communities</li><li>Improve the content management strategy</li><li>Be responsible for coordinating with supervising departments for timely management of content that violates the policies</li><li>Meet and exceed our service quality goals, compliance regulations and productivity targets</li></ul><h3>Requirements</h3><ul><li>Native or proficient level of Italian (C2)</li><li>Advanced level of English (at least C1) both verbal and written</li><li>Ability to adapt to a challenging software system.</li><li>Analytical and problem-solving skills with strong attention to detail</li><li>Must hold EU citizenship or a valid work permit for Greece</li><li>Availability to work onsite</li><li>Availability to work shifts</li></ul><h3>Benefits</h3><ul><li>Competitive Salary: 1.045euros gross per month (14 payments) </li><li>Monthly performance bonuses</li><li>Paid professional training</li><li>Private medical insurance</li><li>Growth opportunities through various development programs</li><li>Multicultural work environment</li><li>Excellent work culture</li></ul>

Italian Social Media Content Moderator - Athens

Ready to give a voice to people’s loves? Work with us for Pandora, the world’s most loved jewellery brand
Are you passionate about jewellery and customer support? Teleperformance Greece collaborates with Pandora, the world’s top jewelry designer and manufacturer, looking for Customer Support Representatives to join the team.
Everyday people around the world share facets of who they are and what matters to them through their Pandora jewelry.
Be the one who will voice to people’s loves, join our team!
What you will do:
Handle calls, emails and chat with a sense in Italian
Respond to pricing and product inquiries, order status, tracking inquiries and order cancellations.
As a brand ambassador – provide promotion support, being knowledgeable about current promotions and new offers.
Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines.
Exchanging ideas and solutions with your colleagues!
Turning every customer into a happy customer!
What you will bring:
Excellent command of Italian
Good knowledge of English
Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Ability to multitask and have strong interpersonal skills.
Ability to work in rotating shifts and availability to work overtime when/if required.
Work experience in customer support will be considered as an advantage
A positive and adventurous attitude 
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.


<h4>Ready to give a voice to people’s loves? Work with us for Pandora, the world’s most loved jewellery brand</h4>Are you passionate about jewellery and customer support? Teleperformance Greece collaborates with Pandora, the world’s top jewelry designer and manufacturer, looking for Customer Support Representatives to join the team.Everyday people around the world share facets of who they are and what matters to them through their Pandora jewelry.Be the one who will voice to people’s loves, join our team!<h5>What you will do:</h5><ul><li>Handle calls, emails and chat with a sense in Italian</li><li>Respond to pricing and product inquiries, order status, tracking inquiries and order cancellations.</li><li>As a brand ambassador – provide promotion support, being knowledgeable about current promotions and new offers.</li><li>Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines.</li><li>Exchanging ideas and solutions with your colleagues!</li><li>Turning every customer into a happy customer!</li></ul><h5>What you will bring:</h5><ul><li>Excellent command of Italian</li><li>Good knowledge of English</li><li>Great communication &amp; soft skills, as well as problem-solving skills</li><li>Computer knowledge/tech savviness</li><li>Ability to multitask and have strong interpersonal skills.</li><li>Ability to work in rotating shifts and availability to work overtime when/if required.</li><li>Work experience in customer support will be considered as an advantage</li><li>A positive and adventurous attitude </li></ul><h5>What we offer:</h5><ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Referral Program</a>: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth &amp; <a href="https://jobsteleperformance.com/development-education/" rel="noopener noreferrer" target="_blank">development opportunities</a></li><li><a href="https://jobsteleperformance.com/passion-4u/" rel="noopener noreferrer" target="_blank">Special events</a> as well as <a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">community &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a <a href="https://jobsteleperformance.com/awards/" rel="noopener noreferrer" target="_blank">Great Place to Work-Certified Company</a> that fosters diversity</li></ul>Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a href="https://jobsteleperformance.com/diversity/" rel="noopener noreferrer" target="_blank">equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture or age.

Italian Customer Support Representatives for Pandora

Join our customer service team for Singapore Airlines, one of the world’s most awarded airlines, and be a flight ambassador ready to turn every flight into an amazing experience!
In collaboration with Singapore Airlines, one of the most respected travel brands around the world, we are looking for a Italian-speaking flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger.
If you wish to put your travel savvy to use and start a professional journey with a leader of the aviation industry, apply now and join us in Athens, Greece!
At Teleperformance Greece, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from 109 nationalities is what makes us what we are: the indubitable leader in our field.
Some of the daily tasks we’ll entrust you with:
Responding to customer’s requests (including: partners, travel agencies, corporate) through multiple communication channels
Entering customer information in our system to issue tickets or update records
Explaining rules and procedures to passengers prior to boarding flights
Processing refunds for lost or damaged tickets or reservation errors
Explaining applicable fees and taxes for each ticket
We’ll love it if you have:
High level of fluency in Italian
Good communication skills in English
Customer service experience preferred
Strong verbal and written communication skills utilizing active listening
Experience working in hospitality/travel/airline industry is a plus
The ability to learn and adapt to new software technologies
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
 


<h5>Join our customer service team for Singapore Airlines, one of the world’s most awarded airlines, and be a flight ambassador ready to turn every flight into an amazing experience!</h5>In collaboration with Singapore Airlines, one of the most respected travel brands around the world, we are looking for a Italian-speaking flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger.If you wish to put your travel savvy to use and start a professional journey with a leader of the aviation industry, apply now and join us in Athens, Greece!At Teleperformance Greece, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from 109 nationalities is what makes us what we are: the indubitable leader in our field.<h5>Some of the daily tasks we’ll entrust you with:</h5><ul><li>Responding to customer’s requests (including: partners, travel agencies, corporate) through multiple communication channels</li><li>Entering customer information in our system to issue tickets or update records</li><li>Explaining rules and procedures to passengers prior to boarding flights</li><li>Processing refunds for lost or damaged tickets or reservation errors</li><li>Explaining applicable fees and taxes for each ticket</li></ul><h5>We’ll love it if you have:</h5><ul><li>High level of fluency in Italian</li><li>Good communication skills in English</li><li>Customer service experience preferred</li><li>Strong verbal and written communication skills utilizing active listening</li><li>Experience working in hospitality/travel/airline industry is a plus</li><li>The ability to learn and adapt to new software technologies</li></ul><h5>What we offer:</h5><ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth &amp; <a href="https://jobsteleperformance.com/development-education/" rel="noopener noreferrer" target="_blank">development opportunities</a></li><li><a href="https://jobsteleperformance.com/passion-4u/" rel="noopener noreferrer" target="_blank">Special events</a> as well as <a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">community &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a <a href="https://jobsteleperformance.com/awards/" rel="noopener noreferrer" target="_blank">Great Place to Work-Certified Company</a> that fosters diversity, offering <a href="https://jobsteleperformance.com/diversity/" rel="noopener noreferrer" target="_blank">equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture, or age</li></ul>

Italian Customer Service for Singapore Airlines

Experience the power of a game-changing career 
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona  (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech. 
Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 
What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 
As a Customer Service Sales Representative on our team, you will: 
- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests 
- Fast and effective reply to inbound queries 
- Make outbound calls when necessary to solve issues with customers and different internal business units 
- Create quote and follow up with cross selling / up selling and a proactive and service attitude 
- Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained 
- Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach. 
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 
Concentrix is a great match if you: 
- Are bilingual or proficient in Italian and fluent in English 
- Have minimum of 1 year relevant experience 
- Have strong communication skills 
- Knowledge of sales techniques (up-/cross-selling, objection handling, etc) 
- Are customer driven and motivation to work in sales 
- Are achievement and target oriented 
- Have IT knowledge and technical understanding 
- Have strong personal interest & curiosity in IT products and applications 
- Have Real capability to listen to customers 
- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs 
- Have Exceptional customer facing and customer care skills 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. 
What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 
In this role, we offer benefits that help support your unique lifestyle: 
- Full time 39 hours/week permanent contract: Monday to Friday from 9:00 to 18:00 
- Salary 19 000 euros gross/year + up to 2 000 euros gross/year in bonus 
- Great office location in Barcelona
- Friends hunting (referral) bonus 
- Full paid training about the company and the project you will be working on 
- Career development program and specialized courses 
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1540482


Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona  (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Sales Representative on our team, you will: - Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests - Fast and effective reply to inbound queries - Make outbound calls when necessary to solve issues with customers and different internal business units - Create quote and follow up with cross selling / up selling and a proactive and service attitude - Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained - Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM &amp; Order Status Suite with a high quality, efficient and customer centric approach. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are bilingual or proficient in Italian and fluent in English - Have minimum of 1 year relevant experience - Have strong communication skills - Knowledge of sales techniques (up-/cross-selling, objection handling, etc) - Are customer driven and motivation to work in sales - Are achievement and target oriented - Have IT knowledge and technical understanding - Have strong personal interest &amp; curiosity in IT products and applications - Have Real capability to listen to customers - Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs - Have Exceptional customer facing and customer care skills Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full time 39 hours/week permanent contract: Monday to Friday from 9:00 to 18:00 - Salary 19 000 euros gross/year + up to 2 000 euros gross/year in bonus - Great office location in Barcelona- Friends hunting (referral) bonus - Full paid training about the company and the project you will be working on - Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1540482

Italian Social Media Content Moderator - Athens

Speakit

Job description

Responsibilities

Requirements

Benefits

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