Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


In the role of an Investigator for an app that offers various mobility-related services, your main duties will be to assess and evaluate content, and implement policy guidelines. Additionally, you will be expected to exhibit ethical behavior and demonstrate proficiency in adhering to policies, while ensuring content quality, respecting intellectual property rights, safeguarding privacy, and promoting online safety.
Your responsibilities and impact as an Investigator will be:
During the investigation, make outbound calls to collect evidence of complaints from drivers and customers.
Evaluate and sort highly sensitive content uploaded by users based on client-defined criteria.
Verify that the content received by internal systems or users adheres to the client's community guidelines.
Escalate any urgent matters to your supervisor following established protocols.
Reviewing content (videos, image, text, and audio) in accordance with policies
Able to provide services on a 24/7 shift rotation
Skills, qualifications and interests you need to succeed in this role:
EU Citizenship or valid work permit/ residency card mandatory
You have a fluent level of French + a good level on English (B2 min)
You are looking for a job opportunity abroad 
You are motivated and committed to your work
You have excellent communication and listening skills
You are a team player and willing to work with many other nationalities
What’s in it for you?
Type of contract: a long-term fixed-term contract, renewable every year
Working hours: full time (40h/week) on rotating shifts; 24/7
Salary conditions :
 Including free accommodation (shared flat, all bills included): 91040€ gross/month
Excluding accommodation: 1240€ gross/month
For international candidate
Reimbursement of your initial flight expenses after 9 months
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
Real career opportunities in different career paths



In the role of an Investigator for an app that offers various mobility-related services, your main duties will be to assess and evaluate content, and implement policy guidelines. Additionally, you will be expected to exhibit ethical behavior and demonstrate proficiency in adhering to policies, while ensuring content quality, respecting intellectual property rights, safeguarding privacy, and promoting online safety.Your responsibilities and impact as an Investigator will be:<ul><li>During the investigation, make outbound calls to collect evidence of complaints from drivers and customers.</li><li>Evaluate and sort highly sensitive content uploaded by users based on client-defined criteria.</li><li>Verify that the content received by internal systems or users adheres to the client's community guidelines.</li><li>Escalate any urgent matters to your supervisor following established protocols.</li><li>Reviewing content (videos, image, text, and audio) in accordance with policies</li><li>Able to provide services on a 24/7 shift rotation</li></ul>Skills, qualifications and interests you need to succeed in this role:<ul><li>EU Citizenship or valid work permit/ residency card mandatory</li><li>You have a fluent level of French + a good level on English (B2 min)</li><li>You are looking for a job opportunity abroad </li><li>You are motivated and committed to your work</li><li>You have excellent communication and listening skills</li><li>You are a team player and willing to work with many other nationalities</li></ul>What’s in it for you?<ul><li>Type of contract: a long-term fixed-term contract, renewable every year</li><li>Working hours: full time (40h/week) on rotating shifts; 24/7</li><li>Salary conditions :</li><li> Including free accommodation (shared flat, all bills included): 91040€ gross/month</li><li>Excluding accommodation: 1240€ gross/month</li><li>For international candidate</li><li>Reimbursement of your initial flight expenses after 9 months</li><li>Airport pick up</li><li>Yearly two-way flight ticket back to your home country (within the EU)</li><li>Help in paperwork, opening bank account, etc. upon your arrival</li><li>Free Portuguese lessons, cooking classes, sports activities and social events organized by the company</li><li>Real career opportunities in different career paths</li></ul>

Investigator for a Mobility App (French Speaker)

To join our team in Portugal , we are now recruiting multilingual team members, fluent in English and French, to support the users who contact our service desk.
We are looking for candidates passionate about technology and innovation,customer oriented, with the ability to multi-task and with great organizational, communication and interpersonal skills.
Role Purpose:
To provide a single point of contact for users, dealing with the management of both routine and non-
routine incidents, problems and requests. Provision of 1st line support for incidents.
Responsibilities:
Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs).
Develops an understanding of customer’s environment and service delivery requirements to enable the delivery of a first class service.
Documents actions taken in resolving routine customer enquiries ensuring established processes/systems are followed.
Takes ownership for listening to and understanding basic customer problems asking relevant questions to resolve typically known problems within required timescales. Knows when problems are ‘beyond them’ and escalates so they can be resolved.
Escalates issues as necessary to deliver required service level and meet or exceed customer expectation/SLAs. Monitors performance through statistical reporting and analysis.
Acts as a team player and is viewed by colleagues as a helpful and effective member of the team.
Takes ownership of own development and has a development plan in place.
Requirements
Proficiency in French and English
Knowledge of various software and applications (minimum: Windows environment and MS Office package)
Interpersonal skills crucial for working in a customer service center such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, a sense of urgency, optimism and enthusiasm
Benefits
Competitive salary package and bonuses
Work life balance with full-time schedules available and 25 annual leave days
Private health insurance
International career in a dynamic and enthusiastic environment
Training and internal career progression plan upon hiring
Several discounts available with our partners


To join our team in Portugal , we are now recruiting multilingual team members, fluent in English and French, to support the users who contact our service desk.We are looking for candidates passionate about technology and innovation,customer oriented, with the ability to multi-task and with great organizational, communication and interpersonal skills.Role Purpose:To provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents.Responsibilities:<ul><li>Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs).</li><li>Develops an understanding of customer’s environment and service delivery requirements to enable the delivery of a first class service.</li><li>Documents actions taken in resolving routine customer enquiries ensuring established processes/systems are followed.</li><li>Takes ownership for listening to and understanding basic customer problems asking relevant questions to resolve typically known problems within required timescales. Knows when problems are ‘beyond them’ and escalates so they can be resolved.</li><li>Escalates issues as necessary to deliver required service level and meet or exceed customer expectation/SLAs. Monitors performance through statistical reporting and analysis.</li><li>Acts as a team player and is viewed by colleagues as a helpful and effective member of the team.</li><li>Takes ownership of own development and has a development plan in place.</li></ul>Requirements<ul><li>Proficiency in French and English</li><li>Knowledge of various software and applications (minimum: Windows environment and MS Office package)</li><li>Interpersonal skills crucial for working in a customer service center such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, a sense of urgency, optimism and enthusiasm</li></ul>Benefits<ul><li>Competitive salary package and bonuses</li><li>Work life balance with full-time schedules available and 25 annual leave days</li><li>Private health insurance</li><li>International career in a dynamic and enthusiastic environment</li><li>Training and internal career progression plan upon hiring</li><li>Several discounts available with our partners</li></ul>

French Technical Support Agent

About Teleperformance Portugal
Teleperformance Portugal counts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

Are you looking for your next career move working in the music area? Teleperformance is recruiting a Customer Service Representative for Spotify with French!

What is waiting for you:

Work location: Porto – one of the best and sunniest places to live in Europe;
Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Ongoing certification and training opportunities;
Refer a Friend Program with attractive incentives;
Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

What you’ll be doing at Teleperformance Portugal

As a French-speaker Customer Service Representative for Spotify you will:
Provide first level support to unmanaged advertisers placing ads via Ad Studio,customer contact via voice, e-mail and chat;
Manage all queries, requests and feedback received via chat to ensure a timely resolution and an overall positive client experience;
Identify sales opportunities that can either be passed onto our sales;
Leverage internal systems to log issues and escalate technical queries to our internal support teams;
Identify fraudulent activity and take action to mitigate risk;
Assist with general billing queries and process refunds for eligible advertisers.

There will be big smiles if you

Fluent level of French and a B2-level in English;
Good communication skills and ability to provide world class service to new and returning customers;
Strong web-based navigation skills;
Flexible and quick learner, able to adapt continuously;
Experience with Salesforce case management is a plus.

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.


About Teleperformance PortugalTeleperformance Portugal counts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!Are you looking for your next career move working in the music area? Teleperformance is recruiting a Customer Service Representative for Spotify with French!What is waiting for you:<ul><li>Work location: Porto – one of the best and sunniest places to live in Europe;</li><li>Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);</li><li>One flight per year to your home country (within Europe);</li><li>Health insurance from day one in the company;</li><li>Ongoing certification and training opportunities;</li><li>Refer a Friend Program with attractive incentives;</li><li>Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.</li></ul>What you’ll be doing at Teleperformance PortugalAs a French-speaker Customer Service Representative for Spotify you will:<ul><li>Provide first level support to unmanaged advertisers placing ads via Ad Studio,customer contact via voice, e-mail and chat;</li><li>Manage all queries, requests and feedback received via chat to ensure a timely resolution and an overall positive client experience;</li><li>Identify sales opportunities that can either be passed onto our sales;</li><li>Leverage internal systems to log issues and escalate technical queries to our internal support teams;</li><li>Identify fraudulent activity and take action to mitigate risk;</li><li>Assist with general billing queries and process refunds for eligible advertisers.</li></ul>There will be big smiles if you<ul><li>Fluent level of French and a B2-level in English;</li><li>Good communication skills and ability to provide world class service to new and returning customers;</li><li>Strong web-based navigation skills;</li><li>Flexible and quick learner, able to adapt continuously;</li><li>Experience with Salesforce case management is a plus.</li></ul>Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.

Customer Service Representative for Spotify - French speaker in Porto

Experience the power of a game-changing career   
Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  
If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry 
Career growth and personal development  
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  
What you will do in this role   
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  
As a Customer Service Representative on our team, you will:  
- Provide with accurate information to our customer 
- Logging and follow up of correct and Valid Orders or requests 
- Ensure the highest level of Customer Satisfaction Surveys Scores 
- Delivery of high caliber Customer Service on Post-Sales requisitions 
Your qualifications  
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  
Concentrix is a great match if you:  
- Are proficient or bilingual in Italian plus an advanced level English. Spanish isa plus! 
- Have excellent communication skills in a variety of customer facing situations
- Are a good team player with drive for success 
It will be a plus if you have: 
- Previous experience in similar position  
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  
What’s in it for you  
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  
In this role, we offer benefits that help support your unique lifestyle:   
- 39 hours/week temporary contract: Monday to Friday, from 09.00 to 18.00
- Salary 18 400 euros gross/year + up to 1500 euros gross/year in bonus 
- Central location in Barcelona 
- Bring-a-friend (referral) bonus opportunities 
- Full paid training on the company and the project you'll be working on 
- Career development programs and specialized courses 
Experience the best version of you!  
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  
Concentrix is an equal opportunity employer  
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1547303


Experience the power of a game-changing career   Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry Career growth and personal development  This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  What you will do in this role   In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  As a Customer Service Representative on our team, you will:  - Provide with accurate information to our customer - Logging and follow up of correct and Valid Orders or requests - Ensure the highest level of Customer Satisfaction Surveys Scores - Delivery of high caliber Customer Service on Post-Sales requisitions Your qualifications  We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  Concentrix is a great match if you:  - Are proficient or bilingual in Italian plus an advanced level English. Spanish isa plus! - Have excellent communication skills in a variety of customer facing situations- Are a good team player with drive for success It will be a plus if you have: - Previous experience in similar position  Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  What’s in it for you  We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  In this role, we offer benefits that help support your unique lifestyle:   - 39 hours/week temporary contract: Monday to Friday, from 09.00 to 18.00- Salary 18 400 euros gross/year + up to 1500 euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses Experience the best version of you!  At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1547303

Investigator for a Mobility App (French Speaker)

Blu Selection

Job description

Other open French speaking jobs

French Technical Support Agent

Customer Service Representative for Spotify - French speaker in Porto

Customer Representative (French-speaking) - On-site JE01