Icelandic Speaking Video Streaming Support Experts

We are looking for talent to provide customer support to people willing to take their video channels to the next level.

Teleperformance collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day.

We are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join us in our state-of-the-art working environment in Athens, Greece.

New Addition to our Offer: €500 hiring bonus plus €300 monthly accommodation bonus for 12 months!

What you will do

• Provide optimal advice regarding different queries of the business clients.

• Create a meaningful rapport with key decision makers in the marketing industry while troubleshooting the customer’s issue.

• Provide strategic campaign support to educate your clients.

• Achieve strong customer satisfaction with a focus on quality and results.

• Searching for the most accurate and effective solution to the problem stated.

• Being blended throughout the day on different channels.

What you will bring

• Superior written and verbal communications skills in Icelandic, as well as effective listening skills

• Good communication skills in English

• Flexibility to adapt to the different working channels during the day (chat, phone, email)

• Ability to use positive language

• Willingness to continuous learning and improvement

• Good time management skill

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.