Working at TELUS International AI Inc.
TELUS International (NYSE and TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. Our services support the full lifecycle of our clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Our integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, e-commerce, fintech, healthcare, and travel and hospitality.


Do you have an interest in the progression of technology? Are you interested in participating in a fun project and receiving compensation for your involvement? Our exciting new project aims to improve technology and your participation is highly welcome!
Project Overview and Expectations
This is a remote task that takes only 15 min to complete and can be done from the comfort of your home. We are aiming to expand the language and secure performance for voice commands (commands for earbuds, such as volume up, volume down, music play, etc)
During the task, participants will hold the device about 30 cm away while recording and read 8 commands 20 times in their natural voice. Participants must avoid shouting, and whispering and preferably record themselves with minimal background noise.
If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once!
Basic Requirements
Native proficiency in English
Access to any type of Samsung device with audio recording capabilities


TELUS International AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.
Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.


Do you have an interest in the progression of technology? Are you interested in participating in a fun project and receiving compensation for your involvement? Our exciting new project aims to improve technology and your participation is highly welcome!Project Overview and ExpectationsThis is a remote task that takes only 15 min to complete and can be done from the comfort of your home. We are aiming to expand the language and secure performance for voice commands (commands for earbuds, such as volume up, volume down, music play, etc)During the task, participants will hold the device about 30 cm away while recording and read 8 commands 20 times in their natural voice. Participants must avoid shouting, and whispering and preferably record themselves with minimal background noise.If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once!Basic Requirements<ul><li>Native proficiency in English</li><li>Access to any type of Samsung device with audio recording capabilities</li></ul>TELUS International AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.Equal OpportunityAll qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Global Audio Collection - English (DE)

Your benefits:
Competitive Salary: The salary is EUR 2, 500 gross (plus the government-mandated supplement for work during night hours and public holidays).
Health Coverage: Private health insurance after 3 months of probation.
Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, and team-building activities. Receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.

Your responsibilities:
Client Understanding: Design, schedule and lead psycho-educational group sessions/workshops. Lead projects or activities assigned by the wellbeing team manager.
Expert Support: Lead informational wellbeing activities for newhires. Support the Talent Acquisition department by advising on potential employee suitability for the project. 
Customer Satisfaction: Conduct Individual and group sessions with employees. Provide employees with tools to build emotional intelligence and resilience. Deliver crisis intervention services when required.

Your skills:
Language Proficiency: Very good knowledge of English language, written and verbal. Additional language skills are highly desirable.
Experience: Have completed at least 3 years with clients and patients. Proficiency in conflict and crisis management. Proficient user of the common office software applications.
Education: Master's degree in Clinical and Health Psychology.
Professional Skills: Outstanding communication skills and high level of discretion and confidentiality. Comfortable to work independently and a strong team worker. Creative out of the box thinking and a high level of motivation.
Eligibility: 

We will need these documents:
Cover letter and resume.

Join Us and Be the Voice that Drives Success!



Your benefits:<ul><li>Competitive Salary: The salary is EUR 2, 500 gross (plus the government-mandated supplement for work during night hours and public holidays).</li><li>Health Coverage: Private health insurance after 3 months of probation.</li><li>Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, and team-building activities. Receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li></ul>Your responsibilities:<ul><li>Client Understanding: Design, schedule and lead psycho-educational group sessions/workshops. Lead projects or activities assigned by the wellbeing team manager.</li><li>Expert Support: Lead informational wellbeing activities for newhires. Support the Talent Acquisition department by advising on potential employee suitability for the project. </li><li>Customer Satisfaction: Conduct Individual and group sessions with employees. Provide employees with tools to build emotional intelligence and resilience. Deliver crisis intervention services when required.</li></ul>Your skills:<ul><li>Language Proficiency: Very good knowledge of English language, written and verbal. Additional language skills are highly desirable.</li><li>Experience: Have completed at least 3 years with clients and patients. Proficiency in conflict and crisis management. Proficient user of the common office software applications.</li><li>Education: Master's degree in Clinical and Health Psychology.</li><li>Professional Skills: Outstanding communication skills and high level of discretion and confidentiality. Comfortable to work independently and a strong team worker. Creative out of the box thinking and a high level of motivation.</li><li>Eligibility: </li></ul>We will need these documents:<ul><li>Cover letter and resume.</li></ul>Join Us and Be the Voice that Drives Success!

Mental Health Professional (m|f|d) 

Experience the power of a game-changing career  
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  
If you’re looking to grow and be inspired, as an Account Manager in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.  
Career growth and personal development  
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  
What you will do in this role  
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  
As an Account Manager on our team, you will:  
 
- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate  
- Understand partner market and competition and evaluate reseller interest  
- Create partner loyalty and drive partner competencies and certification in BU products  
- Ensure partners are taking advantage of promotions, events & programs  
- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods  
- Detect and provide transparency of qualified opportunities and take actions to close them with partner & support partners to close big deals when necessary  
- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer/partner satisfaction  
- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI  
- May attend country partner events for meeting key partners   
Your qualifications  
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  
Concentrix is a great match if you:  
- Are bilingual or proficient in English (Spanish is a plus!) 
- Have two years of related technical sales experience preferred  
- Are familiar with channel programs  
- Have excellent negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skills  
- Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritize  
- Can demonstrate innovation and good judgment/problem-solving skills when making decisions  
- Can establish an individual course of action to accomplish goals while using appropriate 
It would be a plus if you:  
- Have experience in working in Channel environment, knowledge of partners and distributors 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  
What’s in it for you  
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  
In this role, we offer benefits that help support your unique lifestyle:  
- Full-time 39 hours/week indefinite contract: Mon-Fri: 8:00 to 17:00 
- Salary 23.400 euros gross/year + up to 4.100 euros gross/year in bonus  
- Central location in Barcelona  
- Bring-a-friend (referral) bonus opportunities  
- Full paid training on the company and the project you'll be working on  
- Career development programs, specialized courses  
 
Experience the best version of you!  
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  
Concentrix is an equal opportunity employer  
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1541784



Experience the power of a game-changing career  Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  If you’re looking to grow and be inspired, as an Account Manager in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.  Career growth and personal development  This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  What you will do in this role  In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  As an Account Manager on our team, you will:  - Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate  - Understand partner market and competition and evaluate reseller interest  - Create partner loyalty and drive partner competencies and certification in BU products  - Ensure partners are taking advantage of promotions, events &amp; programs  - Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods  - Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary  - Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer/partner satisfaction  - Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI  - May attend country partner events for meeting key partners   Your qualifications  We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  Concentrix is a great match if you:  - Are bilingual or proficient in English (Spanish is a plus!) - Have two years of related technical sales experience preferred  - Are familiar with channel programs  - Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills  - Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritize  - Can demonstrate innovation and good judgment/problem-solving skills when making decisions  - Can establish an individual course of action to accomplish goals while using appropriate It would be a plus if you:  - Have experience in working in Channel environment, knowledge of partners and distributors Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  What’s in it for you  We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  In this role, we offer benefits that help support your unique lifestyle:  - Full-time 39 hours/week indefinite contract: Mon-Fri: 8:00 to 17:00 - Salary 23.400 euros gross/year + up to 4.100 euros gross/year in bonus  - Central location in Barcelona  - Bring-a-friend (referral) bonus opportunities  - Full paid training on the company and the project you'll be working on  - Career development programs, specialized courses  Experience the best version of you!  At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1541784

Account Manager (English-speaking) - On-site - High Tech HT05

Do you have excellent communication skills and enjoy helping others? Are you looking to develop your career and take on larger responsibilities in an exciting and growing environment? We are currently looking for a new team member as a Mental Health Professional.

This position is located in Essen Germany, we offer relocation assistance and a 3000 Euro signing bonus

Responsibilities:
Provide employees with tools to build emotional intelligence and resilience.
Attend and lead informational and promotional Wellbeing activities during employee training sessions.
Proactively reach out to employees and invite them to individual coaching or group sessions/workshops.
Design, schedule and lead psycho-educational group sessions/workshops, outreach programs, team buildings and activities in accordance with the department objectives.
Support the HR department by advising on potential employee suitability for the project.
Create and implement action plans with the aim to improve employees’ wellbeing.
Lead projects or activities assigned by the wellbeing team manager.
Regularly monitor, collect, evaluate, and report necessary data to keep track of employee’s progress.

We expect:
Master degree in any of the following disciplines:
Clinical, counseling or health psychology.
Therapeutic counseling.
Psychotherapy.
Clinical social work.
Have completed at least 3 years with users/clients/patients facing.
License number, full membership or accredited practitioner status.
Proficiency in conflict and crisis management.
Very good knowledge of spoken and written English - additional language skills are a plus.
Proficient user of the common office software applications.
Outstanding communication skills, with emphasis on listening skills and empathy.
Experience with conducting interviews is a plus.
Excellent interpersonal skills and a high level of discretion and confidentiality.
A strong desire to help others and flexibility to work in shifts.
Comfortable to work independently and a strong team worker.
Creative out of the box thinking and a high level of motivation.
Must be located (or relocate to) Essen, Germany

We will need these documents:
Cover letter explaining your motivation and expectation for the new role.
Extended curriculum vitae.
Proof (Certificates, etc.).

We will offer:
3000 Euro signing bonus
Permanent employment contract.
Relocation package available
Working schedule: Afternoon and night shift or rotation (Morning/afternoon/night).
Appealing bonuses for weekend and night shifts.
Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture.
Advanced job opportunities in our internationally growing company
Great office with modern workspaces.
Positive international working environment; fun floor with PlayStation, table tennis, and many more.
Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation.
Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks.
Attractive employee referral bonus programs.

Join our team and apply now!
If you are looking to develop your career, join our lovely team. Feel free to submit your CV (in English) including your salary expectations.
We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.


Do you have excellent communication skills and enjoy helping others? Are you looking to develop your career and take on larger responsibilities in an exciting and growing environment? We are currently looking for a new team member as a Mental Health Professional.This position is located in Essen Germany, we offer relocation assistance and a 3000 Euro signing bonusResponsibilities:<ul><li>Provide employees with tools to build emotional intelligence and resilience.</li><li>Attend and lead informational and promotional Wellbeing activities during employee training sessions.</li><li>Proactively reach out to employees and invite them to individual coaching or group sessions/workshops.</li><li>Design, schedule and lead psycho-educational group sessions/workshops, outreach programs, team buildings and activities in accordance with the department objectives.</li><li>Support the HR department by advising on potential employee suitability for the project.</li><li>Create and implement action plans with the aim to improve employees’ wellbeing.</li><li>Lead projects or activities assigned by the wellbeing team manager.</li><li>Regularly monitor, collect, evaluate, and report necessary data to keep track of employee’s progress.</li></ul>We expect:<ul><li>Master degree in any of the following disciplines:</li><li>Clinical, counseling or health psychology.</li><li>Therapeutic counseling.</li><li>Psychotherapy.</li><li>Clinical social work.</li><li>Have completed at least 3 years with users/clients/patients facing.</li><li>License number, full membership or accredited practitioner status.</li><li>Proficiency in conflict and crisis management.</li><li>Very good knowledge of spoken and written English - additional language skills are a plus.</li><li>Proficient user of the common office software applications.</li><li>Outstanding communication skills, with emphasis on listening skills and empathy.</li><li>Experience with conducting interviews is a plus.</li><li>Excellent interpersonal skills and a high level of discretion and confidentiality.</li><li>A strong desire to help others and flexibility to work in shifts.</li><li>Comfortable to work independently and a strong team worker.</li><li>Creative out of the box thinking and a high level of motivation.</li><li>Must be located (or relocate to) Essen, Germany</li></ul>We will need these documents:<ul><li>Cover letter explaining your motivation and expectation for the new role.</li><li>Extended curriculum vitae.</li><li>Proof (Certificates, etc.).</li></ul>We will offer:<ul><li>3000 Euro signing bonus</li><li>Permanent employment contract.</li><li>Relocation package available</li><li>Working schedule: Afternoon and night shift or rotation (Morning/afternoon/night).</li><li>Appealing bonuses for weekend and night shifts.</li><li>Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture.</li><li>Advanced job opportunities in our internationally growing company</li><li>Great office with modern workspaces.</li><li>Positive international working environment; fun floor with PlayStation, table tennis, and many more.</li><li>Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation.</li><li>Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks.</li><li>Attractive employee referral bonus programs.</li></ul>Join our team and apply now!If you are looking to develop your career, join our lovely team. Feel free to submit your CV (in English) including your salary expectations.We have digitized our recruiting process and are now offering virtual job interviews to all applicants.Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

Global Audio Collection - English (DE)

TELUS International AI Inc.

Job description

Other open English speaking jobs

Mental Health Professional (m|f|d)

Account Manager (English-speaking) - On-site - High Tech HT05

Mental Health Professional - €3,000 signing bonus