We are a recruitment and staffing agency with a focus on multilingual jobs for the customer agent and tech sectors in Greece and Portugal. Speakit strives for excellence both towards their candidates and their clients, by cooperating with multinational companies such as Webhelp, Teleperformance, Ttec, Salescode, e-value, and 24-7 in touch. Our main priority is our candidates’ experience!


We are looking for fluent German speakers to build and join the German department of a new platform for online payments.
If you are tech-oriented, communicative and ready to join an innovative team, read below!
Responsibilities:
Support customers via chat, e-mail, and some calls
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction
Provide and maintain strong, professional relationships with all partners
Work towards reaching targets as set out by the client statement of work as well as internal targets

Requirements: 

Fluent in German (minimum level C1-C2, oral and written)
Good command of English (minimum level B2, oral and written)
Excellent communication skills and good troubleshooting and problem-solving skills
Experience in customer success or customer care roles will be considered an asset
Basic technical skills
Ability to work from the office (Athens)
EU Passport

Benefits: 

Competitive monthly salary (14 salaries per year)
Health package
Mobile plan and special discounts on internet, mobile, landline connection
Paid training and development opportunities
Multicultural and modern working environment
Equipment provided
Special events as well as community & social responsibility initiatives
State-of-the-art premises, providing a great working environment with relaxing break areas


We are looking for&nbsp;fluent German speakers&nbsp;to build and join the German department of a new platform for online payments.If you are&nbsp;tech-oriented,&nbsp;communicative&nbsp;and ready to join an&nbsp;innovative team, read below!Responsibilities:<ul><li>Support customers via chat, e-mail, and some calls</li><li>Track and follow cases to ensure they closed in an efficient and timely manner</li><li>Maintain high customer satisfaction</li><li>Provide and maintain strong, professional relationships with all partners</li><li>Work towards reaching targets as set out by the client statement of work as well as internal targets</li></ul> Requirements: <ul><li>Fluent in German (minimum level C1-C2, oral and written)</li><li>Good command of English (minimum level B2, oral and written)</li><li>Excellent communication skills and good troubleshooting and problem-solving skills</li><li>Experience in customer success or customer care roles will be considered an asset</li><li>Basic technical skills</li><li>Ability to work from the office (Athens)</li><li>EU Passport</li></ul> Benefits: <ul><li>Competitive monthly salary (14 salaries per year)</li><li>Health package</li><li>Mobile plan and special discounts on internet, mobile, landline connection</li><li>Paid training and development opportunities</li><li>Multicultural and modern working environment</li><li>Equipment provided</li><li>Special events as well as community &amp; social responsibility initiatives</li><li>State-of-the-art premises, providing a great working environment with relaxing break areas</li></ul>

German Client Care Consultant for a new online payment platform

It is not without reason that more and more people are drawn to Athens, as the Greek metropolis is one of Europe's emerging markets. Many international companies have already noticed the trend, which is why you shouldn't be surprised if you find yourself in a job for a world-renowned company with a multicultural environment. Our client is looking for a new employee to support their international team in Athens.

Your responsibilities and impact as Card Operations Analyst will be:
Being responsible for the customers of the German speaking market
Operating an excellent customer management
Providing the best possible support and solutions to customers on issues such as fraud prevention and data protection via phone, mail or social media
Assume the role of a consultant and provide assistance with specific questions in the financial field
Improve the product with new ideas and suggestions from you
Skills, qualifications and interests you need to succeed in this role:
Speak a native level of German and at least a B2 level in English
Experience with or knowledge of Excel or Google Sheets.
Experience with or knowledge of SQL
Previous relevant banking experience
Prior experience in card dispute processing, either MasterCard or Visa
What’s in it for you?
Working Hours: Full time or part-time options on rotating shifts (depending on the project).
Training: Have a kick-start your career with the intensive training that the company offers to their new employees.
Salary Conditions(*): 1300€ gross/month
Accommodation Allowance: 125€ gross/monthly
Relocation Package for International Candidates:
Flight ticket to Athens
Hotel accommodation for 4 weeks
Yearly flight ticket to your home and back
Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
Your Future Company:
Located in Athens, you will find a company that takes care of you from your career development, language skills, accommodation and your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. You will be an added value to their international team including talents from more than eighty nationalities all over the world.


It is not without reason that more and more people are drawn to Athens, as the Greek metropolis is one of Europe's emerging markets. Many international companies have already noticed the trend, which is why you shouldn't be surprised if you find yourself in a job for a world-renowned company with a multicultural environment. Our client is looking for a new employee to support their international team in Athens. Your responsibilities and impact as Card Operations Analyst will be:<ul><li>Being responsible for the customers of the German speaking market</li><li>Operating an excellent customer management</li><li>Providing the best possible support&nbsp;and solutions to customers on issues such as fraud prevention and data protection via phone, mail or social media</li><li>Assume the role of a consultant and provide assistance with specific questions&nbsp;in the financial field</li><li>Improve the product with new ideas and suggestions from you</li></ul>Skills, qualifications&nbsp;and interests you need to succeed in this role:<ul><li>Speak a native level of German and at least a B2 level in English</li><li>Experience with or knowledge of Excel or Google Sheets.</li><li>Experience with or knowledge of SQL</li><li>Previous relevant banking experience</li><li>Prior experience in card dispute processing, either MasterCard or Visa</li></ul>What’s in it for you?<ul><li>Working Hours: Full time or part-time options on rotating shifts (depending on the project).</li><li>Training: Have a kick-start your career with the intensive training that the company offers to their new employees.</li><li>Salary Conditions(*): 1300€ gross/month</li><li>Accommodation Allowance: 125€ gross/monthly</li></ul>Relocation Package for International Candidates:<ul><li>Flight ticket to Athens</li><li>Hotel accommodation for 4&nbsp;weeks</li><li>Yearly flight ticket to your home and back</li><li>Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round</li></ul>Your Future Company:Located in Athens, you will find a company that takes care of you from your career development, language skills, accommodation and your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. You will be an added value to their international team including talents from more than eighty nationalities all over the world.

Card Operations Analyst (German Speaker)

Ready to elevate the product experience of one of the most famous social media platforms? Become a Knowledge Graph Specialist and revolutionize the organisation and showcase merchandise data. Dive into the world of interconnected information, enhancing product discovery and engagement for the users. If you're passionate about leveraging data to drive meaningful connections, this role is for you!

Your responsibilities and impact working as a Knowledge Graph Specialist will be:Ensuring legal compliance and safety of content uploaded to the platform
Responsiblity for the development, improvement, and maintenance of standards for the security of online communities
Improving the content management strategy for short video platforms
Responsiblity for coordinating with supervising departments for timely management of content that violates the policies
Skills, qualifications and interests you need to succeed in this role:A native-level proficiency in German and a minimum C1 level of English
A valid Portuguese work permit (required)
Living in or willing to relocate to Lisbon for an international career and life experience
Keeping up-to-date with social media trends and practices
Resilience to sensitive content, demonstrating emotional maturity and professional detachment
Motivation and commitment to perform the assigned tasks effectively
Excitement about intercultural communication and embracing the expatriate lifestyle
What’s in it for you?Type of contract: Unfixed term contract, 30 days probation period
Working hours: full time (40h/week) 
Monday –Friday 09:00 – 18:00
Salary conditions: 1.408 € gross/month + 100€/month retention bonus + 300 € loyalty bonus every 3 months + 3.000 € signings bonus + performance bonus 120 € from 4th full month + 7€/ day meal voucher
Health insurance provided from the beginning
Paid professional training
Employee discounts
Fun and engaging company-wide initiatives
Excellent work culture
For international candidates:
Reimbursement of your initial flight expenses after 3 months
Up to 400.00 euros for accommodation per month for 4 months (Reimbursed during 4 months) 
Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation
Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

What should you expect from living in Lisbon?A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment



Ready to elevate the product experience of one of the most famous social media platforms? Become a Knowledge Graph Specialist and revolutionize the organisation and showcase merchandise data. Dive into the world of interconnected information, enhancing product discovery and engagement for the users. If you're passionate about leveraging data to drive meaningful connections, this role is for you! <ul><li>Your responsibilities and impact working as a Knowledge Graph Specialist&nbsp;will be:Ensuring&nbsp;legal compliance and safety of content uploaded to the&nbsp;platform</li><li>Responsiblity&nbsp;for the development, improvement, and maintenance of standards for the security of online communities</li><li>Improving the content management strategy for short video platforms</li><li>Responsiblity&nbsp;for coordinating with supervising departments for timely management of content that violates the&nbsp;policies</li><li>Skills, qualifications and interests you need to succeed in this role:A native-level proficiency in German&nbsp;and a minimum C1&nbsp;level of English</li><li>A valid Portuguese work permit (required)</li><li>Living in or willing to relocate to Lisbon&nbsp;for an international career and life experience</li><li>Keeping up-to-date with social media trends and practices</li><li>Resilience to sensitive content, demonstrating emotional maturity and professional detachment</li><li>Motivation and commitment to perform the assigned tasks effectively</li><li>Excitement about intercultural communication and embracing the expatriate lifestyle</li><li>What’s in it for you?Type of contract:&nbsp;Unfixed term contract, 30 days probation period</li><li>Working hours: full time (40h/week)&nbsp;</li><li>Monday –Friday 09:00 – 18:00</li><li>Salary conditions:&nbsp;1.408&nbsp;€ gross/month +&nbsp;100€/month retention bonus + 300 € loyalty bonus every 3 months + 3.000 € signings bonus + performance bonus 120 € from 4th full month + 7€/ day meal voucher</li><li>Health insurance provided from the beginning</li><li>Paid professional training</li><li>Employee discounts</li><li>Fun and engaging company-wide initiatives</li><li>Excellent work culture</li></ul>For international candidates:<ul><li>Reimbursement of your initial flight expenses after 3 months</li><li>Up to 400.00 euros for accommodation per month for 4 months (Reimbursed during 4&nbsp;months)&nbsp;</li><li>Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation</li></ul>Your Future Company:Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. <ul><li>What should you expect from living in Lisbon?A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous cafe culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul>

Knowledge Graph Specialist for Social Media Platform (German Speaker)

Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!
Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities.
Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration.

Your responsibilities and impact as a Customer Service Agent will be:
Providing customer service via social media
Supporting customers by providing product information
Professional usage consulting for the products
Processing of warranty cases

Skills, experiences and interests you need to succeed in this role:
A native level of German and a good level of English
Enthusiasm about social media
Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Portugal for an international career and life experience
Having a valid Portuguese work permit (required)

What’s in it for you?
Type of contract: yearly or 6 month contract, renewable
Working hours: full time options on rotating shifts (depending on the project)
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience)
Excluding accommodation: 1.300 - 1.400€ gross/month (based on level of experience)
For international candidates:
Reimbursement of your initial flight expenses 
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
Real career opportunities in different career paths

Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!


What should you expect from living in Lisbon?
A colourful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment


Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities.Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. <h2>Your responsibilities and impact as a Customer Service Agent&nbsp;will be:</h2><ul><li>Providing customer service via social media</li><li>Supporting customers by providing product information</li><li>Professional usage consulting for the products</li><li>Processing of warranty cases</li></ul> <h2>Skills, experiences and interests you need to succeed in this role:</h2><ul><li>A native level of German&nbsp;and a good level of English</li><li>Enthusiasm about social media</li><li>Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Portugal&nbsp;for an international career and life experience</li><li>Having a valid Portuguese&nbsp;work permit (required)</li></ul> <h2>What’s in it for you?</h2><ul><li>Type of contract: yearly or 6 month contract, renewable</li><li>Working hours: full time options on rotating shifts (depending on the project)</li><li>Salary conditions (*) – 2 options:</li></ul><ol><li>Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience)</li><li>Excluding accommodation: 1.300 - 1.400€ gross/month (based on level of experience)</li></ol>For international candidates:<ul><li>Reimbursement of your initial flight expenses&nbsp;</li><li>Airport pick up</li><li>Yearly two-way flight ticket back to your home country (within the EU)</li><li>Help in paperwork, opening bank account, etc. upon your arrival</li><li>Free Portuguese lessons, cooking classes, sport activities and social events organized by the company</li><li>Real career opportunities in different career paths</li></ul> Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! What should you expect from living in Lisbon?<ul><li>A colourful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous cafe culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul>

German Client Care Consultant for a new online payment platform

Speakit

Job description

Other open German speaking jobs

Card Operations Analyst (German Speaker)

Knowledge Graph Specialist for Social Media Platform (German Speaker)

Social Media Customer Advisor (German Speaker)