French Customer Support | Banking project - Athens

Do you speak French? A new position, in a banking is opening a new door in your life!

Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!

On behalf of our client, we are currently looking for an enthusiastic & communicative Customer Support, who is ready to join their next adventure!

Responsibilities

• Provide a high level of customer service to clients at all times
• Respond and record consumer inquiries/questions raised through free phone lines for customers
• Maintain accurate data input of consumer inquiries, questions and feedback on the customer services database
• Be able to offer recommendations to common technical problems or frequently asked questions
• Work effectively as part of a team, developing effective and supportive relationships with colleagues

Requirements

Minimum Requirements

• Near-native level French
• Good communication skills in English (B2+ level)

Prefered Requirements

• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able in multitasking
• Willing and able to adapt to changes
• Able to work independently and as a member of a team
• Prior customer support experience will be considered as an advantage

Benefits

What we offer for you

• Competitive monthly salary + 2 extra salaries per year
• Training by certified instructors
• Numerous benefits and discounts
• Professional growth & development opportunities
• Free Greek language courses
• State of the art premises located close to the center of Athens, providing a great working environment with relaxing break areas
• Relocation package: Flights to Greece, accommodation for 2 weeks, taxi from the airport.

It’s helpful to have a picture of what life there will cost as an expat. Click here to read our relocation tips!!

Take the lead and apply!