Estonian speaking Customer Support Agent to Malta!
Next Job Abroad
Full-Time
Malta
Onsite
Estonian & English
Valid through 2024-08-31
Job description
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within our client is limitless!
Our client works with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 2 days in the office and 3 days at home.
They want you to excel in the following:
- Help Estonian speaking customers via e-mail, chat and telephone
- Work together with your team to reach the best customer satisfaction (including other KPI's)
- Translate promotional texts and/or customer surveys in your local language
- Manage customer accounts
- Follow company policies and practices regarding player safety, protection, and responsible gaming
YOU'RE GOOD AT:
- Communication written and verbal in both Estonian and English
- Strong Microsoft Office knowledge
- Background in customer service, this can be face to face, online or via phone calls
- Multi-tasking and time management
EXTRA AWESOME:
- Previous iGaming experience
- Other languages knowledge are considered a plus
GOOD TO KNOW:
- Start date: Every second week, training is provided
- Salary: The salary consists of a base salary and a bonus scheme.
- Work hours: As a customer service agent you work shifts
- Location: Malta
- Generous relocation package offered