Discover the World of Travel: Become a Customer Service Agent in Barcelona

About the role

Do you love travel and customer service? If so, this is your dream job! Join a global leader in the travel industry as a Customer Service Agent, based in Barcelona. You’ll assist travelers in making their dreams a reality while living in one of Spain’s most dynamic cities.

Your tasks include:

• Connecting customers with their accommodation providers, ensuring all their needs are met.
• Handling bookings, modifications, and cancellations with ease and efficiency.
• Delivering high-quality customer service through phone and email correspondence.
• Quickly addressing customer concerns and offering effective solutions.

What makes this role amazing?

In addition to working for a well-established international company, you’ll receive tailored support to help you settle in Barcelona. From finding accommodation to assisting with necessary documents, everything you need will be taken care of. Enjoy a fun, vibrant city while helping others experience the world through travel.

What you’ll receive:

• €22,244 annual salary (for a 39-hour workweek)
• Paid training for 2-4 weeks
• 27 paid vacation days each year + 14 Spanish holidays
• Feel Good program with Spanish lessons, beach volleyball, running groups, and more
• Career development and training opportunities
• Personalized relocation support to get you settled

What’s required:

• Native Norwegian language skills
• Fluency in English
• A minimum of 12 months availability
• Strong communication and problem-solving skills
• Availability for rotating shifts between 09:00 and 20:00, Monday-Sunday

Pack your bags and make your way to Barcelona – apply today!