Customer Support Position in Barcelona for Travel Enthusiasts
Working Adventures
Full-Time
Spain
Onsite
Danish
Valid through 2025-01-20
Job description
Barcelona awaits you! With sunshine year-round and an incredible culture, the city offers the perfect backdrop to start your career in customer service. As a Customer Service Agent in the travel industry, you’ll help people from around the world enjoy smooth and unforgettable vacations.
Responsibilities:
- Facilitate smooth communication between travelers and accommodation providers.
- Support customers with booking adjustments and cancellations.
- Respond to customer queries via phone and email, providing quick resolutions.
- Ensure top-tier customer service by managing each interaction professionally.
Become a part of an international team and help customers enjoy amazing trips while working from the heart of Barcelona!
What You’ll Receive:
- Salary: €22,244 gross per year (for 39 hours a week).
- Training: Paid training lasting 2-4 weeks.
- Vacation: 27 days paid holiday each year.
- Job Security: Temporary contract with a chance for permanent employment.
- Development: Access to professional growth programs and specialized courses.
- Feel Good Program: Activities such as language lessons, sports, and social events.
- Great Work Culture: Join a friendly, international team.
You Must Have:
- Native Danish language skills.
- Proficiency in English.
- Availability for at least 12 months.
- Strong communication skills.
- Ability to work rotating shifts.