Customer Service Roles in Barcelona – Join the Travel Industry!

Are you passionate about travel and customer service? Imagine working in one of the most exciting cities in Europe, Barcelona, while helping travelers turn their dream vacations into reality. As a Customer Service Representative for a renowned travel company, you’ll play an essential role in ensuring each journey is smooth and unforgettable. Read on to learn more!

About the Role

As a Customer Service Representative, you'll assist customers with bookings, changes, and cancellations, acting as the bridge between travelers and accommodation providers worldwide. In addition, you’ll offer top-tier customer service, responding to inquiries and resolving issues promptly.

What You’ll Do:

• Provide top-notch support to travelers and ensure smooth communication between them and accommodation partners.
• Assist customers with booking issues, cancellations, and inquiries.
• Manage email and phone interactions professionally.
• Ensure a seamless and enjoyable experience for all travelers.

What Makes This Role Stand Out?

• You'll join a multinational company, with employees from across the globe, and receive assistance for a smooth relocation process to Spain.
• Comprehensive relocation support: from securing accommodation and transportation to helping with official documents.
• Opportunity for career growth and development, including Spanish language lessons, social activities, and much more!

What’s Required:

• Native Norwegian and excellent English language skills.
• A passion for customer service and a proactive attitude.
• Availability for rotating shifts.
• At least 12 months of availability.