Albanian Social Media Content Moderator - Thessaloniki

Join our client’s dynamic team as an Albanian-Speaker Social Media Content Moderator and be at the forefront of shaping positive online experiences!

If you're:

• Fluent in Albanian,
• Thessaloniki-based or willing to relocate there and work from the offices,
• passionate about social media and
• thrive in a fast-paced environment, this role is for you!

In this role, you will be responsible for maintaining the quality and integrity of our online platforms by reviewing and moderating user-generated content.

Help us maintain the integrity of our platforms and create a vibrant online community.

Apply now and become a vital part of our exciting journey!

Responsibilities

• Monitor and moderate user-generated content on one of the trendiest social media platforms, ensuring compliance with community guidelines and company policies.
• Respond promptly to user inquiries, comments, and reports regarding content moderation issues.
• Identify and escalate sensitive or inappropriate content to the appropriate teams for further action.
• Maintain up-to-date knowledge of platform policies and industry best practices to effectively enforce content guidelines.
• Collaborate with cross-functional teams to improve moderation processes and enhance user experience.

Requirements

• Fluent in Albanian
• Familiarity with popular social media platforms (e.g., Facebook, Instagram, TikTok) would be considered an asset
• Flexibility to work at our client's offices in the center of Thessaloniki in rotating shifts
• Prior experience in content moderation, customer support, etc. would be considered an asset
• Strong attention to detail and ability to work efficiently in a fast-paced environment.

Benefits

• Competitive remuneration package
• Monthly meal allowance
• Transportation allowance
• Comprehensive medical insurance plan
• Opportunities for career growth and professional development.
• Dynamic and inclusive work culture with a supportive team environment.
• Paid time off and company holidays.